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ADT Security Services
- Security Systems
- Boca Raton, FL
About this business
ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
Location details
1501 Yamato Road, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
> I’ve been paying $70/month for ADT’s monitoring service, believing that included camera coverage. When one of my cameras went offline, I received no notification — and only later found out ADT does not monitor camera status at all. This was never made clear during signup. I’ve contacted support, filed complaints with BBB and the Texas Attorney General, and even sent a formal demand letter. Still no resolution or accountability. Disappointed in the lack of transparency. Not what I expected from a major home security provide... read more
My account has been discontinued and they’re still charging my card every chance they get! They even changed their name/title so they can continue charging it even after my account put a block/hold on the card! Selfish,inconsiderate, UNRELIABLE! They’ve even had to refund me multiple times! This needs to stop! I will be posting reviews on other ADT websites until my money stops getting stolen/taken!!
BEWARE BEWARE BEWARE. This is a horrible company. The sales rep lied to me completely about everything. Then he took way more money out of my bank account than what he said it would be. Then I had to spend 8 hours in a 3 day span to get the service cancelled. Right after I started the service because it is a bad company. Then I had to go to FedEx to return their package that I never even opened because they are a lying company. Stay far away from this company it has been a nightmare with them. The customer service is the wor... read more
If I could give a ZERO I would, my system has been delayed in running, the cameras are on sometimes and others times their not recording even when something is in it view. I’m locked in til 2028 and all they tell me they are sorry. All they won’t is your money they don’t care if someone breaks in while the system is not working properly are not. They suck do not get them. RUN get a RING doorbell instead.
ADT Allowed the system in my home to be disconnected by a stranger. I only learned of this when an installer showed up at my home to install a new system under someone else's name. Uh Oh Mr. Devries... so much for security. I cannot cancel an alarm without my passcode, but my entire system was canceled without a passcode????? I think there is a weakness in your system. (I'm on the phone with the 5th!! person trying to reconnect my system!!) For $16M a year, maybe Mr. DeVries can help?? oh- and Google burying the ability to l... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 1.5 star rating with 269 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open on Monday at 8:00 a.m.
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