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Adt Security Services

2.5

About this business

Location details

690 High Point Ln, East Peoria, IL, 61611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.546 reviews
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Cherrelle Brinker's profile image
Cherrelle Brinker 
a week ago

Jason C. was a pleasure to work with. He was professional, informative, and took the time to clearly explain everything. He answered all of my questions and made the whole process easy to understand. Great experience overall. 

Maria Abel's profile image
Maria Abel 
3 weeks ago

I have been a customer for over 28 years. Over time, the customer service has been getting horrible. I get told I have to work on my own motion detector and try to trouble shoot it myself. They would send someone out but it will cost me over $400 to do so. My hands have severe arthritis in them and have issues with handling items. I am not a technician nor is it my speciality to work on fine electronic devices, let alone understand them. They are no help at all. Please go with a locally owned business that can supply custome... read more

DIANA CASEY's profile image
DIANA CASEY 
5 months ago

I've had this service for 5 years. Not because I wanted to but because they keep telling me I have to stay stay with them or they are penalties. The first 2 years was decent. Then I asked for an addition outdoor camera. I was told they no longer provide wired cameras and I had to upgrade to the Google nest wireless outdoor cameras if I wanted an additional camera. They told me they were better and they ONLY needed to be charged every 9 months to 1 year. I signed a financial agreement for the equipment ONLY. I did NOT sign an... read more

SB's profile image
SB 
8 months ago

Just don't do it 

TRP RTP's profile image
TRP RTP 
9 months ago

.....ADT continues to be the absolute worst when it comes to security systems and customer support. Thankfully, our contract is fulfilled and after today's frustrating and drawn-out conversation regarding our cameras, we're officially starting the process of ending our relationship with them. If you're considering ADT, please take time to read the reviews before signing a contract! 

Frequently asked questions about Adt Security Services

How is Adt Security Services rated?

Adt Security Services has a 2.5 star rating with 46 reviews. 

When is Adt Security Services open?

Adt Security Services is open now. It will close at 6:00 p.m. 

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