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Adt Security Service

3.2

About this business

Call Now to Get Free Installation* on ADT Pulse® Video, a Savings of $449! ADT is one of today's most trusted brands in the security industry. Currently serving more than 6 million customers, ADT's broad & pioneering set of products and services make it a smart solution for your home. From interactive home and business solutions to home health services, ADT meets a range of customer needs for today's active & increasingly mobile lifestyles. Services include Home Security Monitoration which includes Temperature, Burglary,... read more

Location details

1530 Corporate Woods Parkway, Green, OH, 44685, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.238 reviews
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Matthew Mysliwiec's profile image
Matthew Mysliwiec 
on Google
8 months ago

They lock you into a 5 year contract and don't offer support unless you pay extra. They also will refuse you an appointment even if they promised one for an inconvenience. They are going more diy based. Might as well pay for a cheaper service that is month to month if you have to do all the work yourself anyways. 

Steven Amstutz's profile image
Steven Amstutz 
on Google
a year ago

David Cooper solutions supervisor did a really great job at explaining everything to me and getting me the best price possible great guy very friendly an courtesy 

Dillon Light's profile image
Dillon Light 
on Google
a year ago

Terrible everything. I signed the contract last year and had the install. Every week after install the fire alarm would go off at random and alert the fire department. It was at all hours of the day and night. I called customer service every time to get a technician out and they would always transfer me and the call would drop. Every time. Finally I called to cancel and discontinue service but they said I was locked into a long contract. Next, I got a bill for almost $2,000. I called and they said that that would be my pay o... read more

valley view's profile image
valley view 
on Google
a year ago

I honestly wish I could give ADT 0 stars. Being a business owner I know how hard customer service can be but it is like they purposely train their employees to not allow customers to cancel. I have been on the phone for 1 hour and 11 minutes with no resolution. I have been transferred 6 TIMES!!!! The best part is each agent has assured me they are transferring me to the correct department before putting me on another 20 to 30 min hold just to be told they transferred me to the wrong department. This is ridiculous and the wor... read more

Ashley Mendat's profile image
Ashley Mendat 
on Google
2 years ago

I was pressured into buying their services even after I said no. They installed the system by my back door which I did not want and had told them where I wanted it (front door) but I had my mom sit at the house to wait for them the day of install as I had to work. She told them to install it by back door and they listened to her. They said it would be $300 plus to move it to where I had originally told them I wanted it. After 2 plus yrs of them getting paid automatically, on time everytime, I called to ask them to push my pa... read more

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Frequently asked questions about Adt Security Service

How is Adt Security Service rated?

Adt Security Service has a 3.2 star rating with 38 reviews. 

When is Adt Security Service open?

Adt Security Service is closed now. It will open tomorrow at 8:00 a.m. 

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