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ADT by TELUS Security Services

1.5

About this business

Location details

2055 Premier Way #133, Sherwood Park, AB, T8H 0G2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.587 reviews
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Shana Watsica's profile image
Shana Watsica 
3 weeks ago

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. 

eduardo gonzalez vera's profile image
eduardo gonzalez vera 
3 months ago
Theresa H's profile image
Theresa H 
10 months ago

I will not renew my contract. I searched ADT by Telus online for guidelines followed when they install outside cameras in a condo development. The website did not have the answer to my specific question, so I decided to make a phone call... The AI Assistant did not recognize my phone number or accept the command for home security. After shouting "human service representative" and "agent" into my phone for 3 minutes, I was transferred to the Service Department, where I was put on hold for 5 minutes, and then the line was disc... read more

Jae T's profile image
Jae T 
10 months ago

SCAMMERS!! Our service was ended April but then they repeatedly charged. Their customer service is no better and a complete waste of time! 

Wile E. Coyote's profile image
Wile E. Coyote 
a year ago

Easily the worst customer service I've ever encountered. I've been trying to get a replacement lawn sign - which shouldn't be complicated - for the last 4 months, and they can't even seem to figure that out. I've been charged 3 times ($30 each time) for signage which I was assured would be free - signage which has never actually arrived (nor which they've even bothered to order, it appears), despite contacting Telus repeatedly. Since November 2024, I've spent literally hours trying to get this rectified; each time I manage t... read more

Frequently asked questions about ADT by TELUS Security Services

How is ADT by TELUS Security Services rated?

ADT by TELUS Security Services has a 1.5 star rating with 87 reviews. 

When is ADT by TELUS Security Services open?

ADT by TELUS Security Services is closed now. It will open at 9:00 a.m. 

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