Adorama Rental Co

Chi W 

on Google

2 months ago

(Update:) Soon after I left my original review, I sent 3 different emails to three different Adorama recipients, asking for clarification. I received their reply, they assured that it was their internal issue and not my problem. I was indeed freaked out last night when I saw the email that asked me to "return" the lens; but I received a call from the manager, I received an email from another manager and he provided his cell number and asked me to talk to him, and I also received an email from the representative that I have b... read more

Edna St. Louis 

on Google

6 months ago

This location is closed! The New Manhattan location is at 42 W 18th st. 

Jose L Agudelo 

on Google

3 years ago

Great rental place anything you need name it they have it for you at the best prices and brand new equipment 

Andrew Littlefield 

on Google

3 years ago

EDIT/UPDATE: Got a personal call from Luis at ARC who apologized and gave me a thorough explanation of the changes they're making to make the rental experience better. I really appreciate his transparency and effort to make it right. Leaving the comment below for context but adjusting my star rating. OLD REVIEW: Last time renting from ARC. Horrendous customer service. Made me wait an hour and a half outside for my rental, offered no apology and told me to call the number on the door to ask for an extension. Never again.