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2358 San Pablo Ave, Pinole, CA, 94564, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
BEWARE! I contacted Terry Tigh, owner/agent, of A.D. Dern Insurance Agency and requested to cancel my renter's insurance. Legally, a policy owner can cancel their policy at any time, for any reason. He REFUSED to cancel my insurance, citing he needed a letter of release of liability from my property manager - this is an illegal practice. After refusing to take a number of calls, I was able to speak with Terry. I explained that, as the insured, I have the legal right to cancel my renter's insurance and his only legal duty was... read more
BEWARE: NO COMMUNICATION AT ALL. Does not respond to phone calls, emails, or voicemails. Over 21 days of trying to get in contact with them- still no response. I have been with this agency since 2019 and I have not had any problems since everything is automated and I haven't had to make a claim. I recently reached out to the agency for the first time and spoke with Terry in regards to adjusting my current insurance policy. Terry was knowledgable and informative about the insurance products. However, it has been over 21 days ... read more
As an insurance broker, AD Dern is great. Finds the best rate and I had no trouble with the 4 accidents my families been in. Even helps mitigate and make the process easier when dealing with the actual insurance company.
Would avoid at all costs. Similar experience to what others have posted. Don't waste your time or money with this agency.
Would avoid at all costs. Similar experience to what others have posted. Don't waste your time or money with this agency.
A.d.dern Insurance Agency has a 2.5 star rating with 11 reviews.
A.d.dern Insurance Agency is closed now. It will open tomorrow at 9:00 a.m.
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