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Acura Service Center

4.2

About this business

Location details

500 Worcester Rd, Framingham, MA, 01702, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.226 reviews
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Su Renaldo's profile image
Su Renaldo 
a week ago

Trevor is always so helpful! Thank you so much! 

Erind Shtembari's profile image
Erind Shtembari 
a week ago
Jeremiah St. George's profile image
Jeremiah St. George 
a month ago

TLDR: Gross lack of accountability, a waste of time and blatantly disrespectful Damaged my property and then tried to dodge accountability. Tried to gas light me into believing they were somehow not culpable; ended up having to meet the PLANT MANAGER in person to discuss. At which point, still would not accept accountability but agreed to pay 50% of the repair. When finally completed a week later, they asked me to drive another 20 minutes out of the way to pick up the a portion of my property that was lost in transit. Kevin ... read more

Rajiv Bakshani's profile image
Rajiv Bakshani 
a year ago

This Acura dealership is better than all the other ones in the state. Trust me on this one. Customer relationship management is a trait. It is far from the city but worth the drive 

Dylan Sullivan's profile image
Dylan Sullivan 
a year ago

Major decline in service quality and customer service since new ownership has taken over. Issues are not being found during routine all points inspection which lead to more costly repairs. I also suspect my car was excessively driven by employees since there are +45 miles on the odometer based on the mileage reading when the vehicle was dropped off versus picked up. Recommend going to westwood instead. 

Frequently asked questions about Acura Service Center

How is Acura Service Center rated?

Acura Service Center has a 4.2 star rating with 26 reviews. 

When is Acura Service Center open?

Acura Service Center is closed now. It will open at 8:00 a.m. 

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