Acura of Jackson Service Center

Amanda Gibson 

on Google

a month ago

Took care of tire seating problem. Thank you Alonzo! 

Sarah Anderson 

on Google

2 months ago

Made an appointment for recall replacement and other issues. Waited over 3 hours, the first thing said to me was your car is fine, we are getting it washed. When I asked if the knocking noise had been fixed, I was told there was not one. I said yes there is. I was then told the tech hadn’t heard it and I would have to come back for an appointment when they had time. I had already taken off work, driven over 2 hours one way because I had an appointment that day. Will not be back and would not recommend anyone else go 

S B 

on Google

4 months ago

I’m extremely pleased with Gregory, my go-to service person. He is knowledgeable, courteous, and takes excellent care of me whenever I’m there. He goes above and beyond for every one of his customers. I have witnessed this first hand. He is amazing, so ask for him anytime your vehicle is being serviced at Acura of Jackson. 

Stephen 

on Google

5 months ago

Poor service center. Had “appointment” to get a recall done that THEY set up. 24 hours later I had a full service inspection done pointing out a lot of petty stuff that needed attention in addition to the recall. Fast forward 2 weeks later. Vehicle hadn’t move or had any progress. Called 2 times in one day to have supervisor (Alonzo Campbell) call me back. Never heard a word. I told employee I was just coming to get it and would take my business elsewhere…. 3 hours later, still no word. As a man of my word, I went to pick up... read more

Jill Scott 

on Google

6 months ago

Drove the 95 miles to get service on our Acura, but the wrong part came in, so there was a one day delay. Thankfully, they gave us a loaner Kia car so we could come home. We returned the next day, and our car was ready for pick up. They wash/clean the cars after service. Very professional. Good service, friendly staff, nice waiting areas with coffee, beverages, and snacks. Modern and clean establishment. Great place to buy a car.