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Active Care Medical Centre

2.6

About this business

Location details

1807 Wonderland Rd N, London, ON, N6G 5C2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.6119 reviews
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jkgm's profile image
jkgm 
2 months ago

It’s impossible to schedule an appointment with them over the phone, the receptionists NEVER pick up the phone, plus they’re very rude in general, acting as if we as costumers are asking too much from them. They implemented a new online booking system that doesn’t work either as there’re no available times in the 2 months provided in their calendar. They also don’t allow you to go to any other clinic, so do yourself a favor and don’t go there, look for other clinics/family doctors. 

Sara's profile image
Sara 
2 months ago

They don't answer the calls. It's difficult to reach them. 

Kaitlyn's profile image
Kaitlyn 
2 months ago

It is extremely difficult to get in contact with anyone at this office, as multiple calls are often required before reaching a staff member. I was informed by the receptionist that voicemail messages cannot be left due to understaffing. When contact is made, the receptionist can be rude at times, which further adds to the frustration. Attempting to book an appointment by email is also not an option, as they are unable to schedule appointments this way either. While it is possible to call and schedule a later appointment, rea... read more

Jessica Firmage's profile image
Jessica Firmage 
4 months ago

Takes forever to get through to anyone. Usually have to call 5 to 20 times just to book and appointment. If that's not frustrating enough... doctor never seems to be in the office. I have to wait 3 weeks for him to be in the office or go to their walk in.. which takes at least 2 to 4 hours. No appointment just walk in and wait. Found a walk in clinic close to my house that gives actual appointment times ( easier when you have a toddler that cant wait forever ) after going to that walk in clinic my doctor threatened to kick m... read more

Do Do's profile image
Do Do 
4 months ago

Bad service 

Frequently asked questions about Active Care Medical Centre

How is Active Care Medical Centre rated?

Active Care Medical Centre has a 2.6 star rating with 119 reviews. 

When is Active Care Medical Centre open?

Active Care Medical Centre is closed now. It will open on Monday at 9:00 a.m. 

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