Action Car And Truck Accessories - Port Kells, Surrey

Rene Naude 

on Google

4 days ago

I live quite a distance from the Port Kells location, so I called to confirm that the Black Armour bed mat I wanted was in stock. I believe it was Darsi (?) that answered the phone, and she was extremely friendly and helpful. She went well above and beyond the kind of customer service that one usually experiences these days The computer was showing one in stock, so, to save me a wasted trip and lots of gas, Darsi kindly offered to check the warehouse to confirm that there was one there. There was one in stock and she offer... read more

David Sterner 

on Google

a month ago

Taylor is amazing! Great customer service, made me feel very welcome. Her colleague Reese did a great job helping my buddy George out with his needs. Had a chance to meet their new manager Matt who seems very friendly. I hope the other staff take notes! 

A. Hutchings 

on Google

6 months ago

Purchased the Backrack SRX headache rack from these guys. I stopped in on a Saturday. Only one employee helping customers. Everyone in the store was willing to wait, which says something at least. Need more staff on Saturday. They had what I wanted in stock and it was my first time there. I'll definitely keep Action Trucks in mind for my next purchase. I did the Install myself and it took about an hour and the rack fits the truck nicely. 

Alexandr Byelan 

on Google

3 months ago

After a truly awful 10-month experience with Cap-it, where I was lied to, ignored, and almost lost a $3,000 deposit for a canopy that was never delivered, I turned to Action Truck — and it was one of the best decisions I’ve made. Within less than 4 weeks, Action Truck not only delivered the canopy I needed, but they did it professionally, stress-free, and on time. Their communication was clear, their promises were kept, and their customer service was outstanding — everything that Cap-it failed to deliver. While Cap-it had my... read more

Jackie T 

on Google

5 months ago

I made an order in December by email and spent over a month waiting for the order to actually be put in because of miscommunication on their end. The order arrived finally in March. Unfortunately, they got the wrong size. After a bit of back and forth and showing them proof I provided the correct information at the initial time of order, they agreed to do an expedited exchange and return of the office difference. Three entire weeks later, and they're still stuck at the "reaching out to the expediting team" stage. What does... read more