Acme Fence

constantcomplainer 

on Yellow Pages

11 years ago

Its making me rate it but really its a "0". I have to give a Please I'm fore warning everyone regarding this company, I wish I would of did my homework better than I did, don't ever hire this company we were told 4 days its turned out to be 4 weeks, our yard was a mess and we have a small yard, things weer not nailed in properly. The owner never calls you back. He meets with you and talks a talk so you hire him, then his men come over for 2-3 hours a day only and go to another job so thats why its takes longer to get done. H... read more

thunter28 

on Yellow Pages

11 years ago

The only reason this is 1 star is that the fence quality and install went great. The biggest problem I had was with the customer service, or lack of in this case, with the company. To make a long story short, the install took over 60 days to complete when originally 30 was the target due to a special order height fence. There was literally no communication from Acme Fence. Several deadlines for parts to arrive and install dates were missed with no call or explanations as to why. I had to call every time for explinations. Fin... read more

jeffsrandall 

on Yellow Pages

12 years ago

New fence went in today and could not be happier with the work. From the quote to the installation Acme Fence was great, would definitely recommend them for any work. 

denisemz 

on Yellow Pages

12 years ago

Exhausting experience! I should have paid a couple hundred more and used Home Depot! The receptionist at Amce Fence is the only nice thing I will say about this provider, she was always very polite and courteous after the NUMEROUS calls I had to make to complain. To sum it up, it took them weeks to schedule, I asked for a straight line back and they put most of the poles straight except one they put 4 ft into my neighbors property. After complaining they said "we are not surveyors", your telling me you as a professional cann... read more

leahldavis 

on Yellow Pages

12 years ago

Can I give them a "0" star rating? That's what they deserve. The fence looks nice except for all the places they scratched it up while installing it. It's a white vinyl fence. They never communicated to me when they were coming out to do the job in the first place. I had to call them. Then they told me the job would be done in 3 days. They came out the first and second day and set the posts and 2 panels and disappeared. I heard nothing from them. I left messages with no return phone calls. I got ahold of them finally only fo... read more

camigirl5204 

on Yellow Pages

16 years ago

The fencing is nice, but the customer service was not. I had to call twice to find out when they were coming or when they were going to finish. They never called to tell me when they were coming. They took the final payment out before they were finisihed (which they are not supposed to take the final payment out until they are totally finished with all of it), and when I called, the guy said he took it out because he thought they were done and nobady said they hadn't finished- so if I hadn't called, they would have NEVER cam... read more