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Acentria Insurance
- Insurance
- Bonifay, FL
About this business
Located in Bonifay, formerly Sims Insurance Agency and originally founded in 2008, Acentria Insurance is a privately owned full-service insurance agency, headquartered out of Destin, FL. Founded in 2010 and joined by Sims in 2019, Acentria is one of the fastest-growing independent agencies in the Southeast U.S. With over 50 offices located throughout Florida, Georgia, Louisiana and South Carolina, it has become the largest privately-held agency based in Northwest Florida.
Location details
410 N Waukesha St, Bonifay, FL 32425, Bonifay, FL, 32425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kayla took time to explain my three homes insurance in depth. She discovered we had missed a crucial step in making sure our homes were covered appropriately. I’ve never had anyone so knowledgeable and able to explain it in a way to understand. With her understanding and kind service, she is looking to see that we will be adequately insured and looking at our many vehicles and boat to see that we are covered adequately and maybe save us some $$$ Thanks Kayla! You made us feel important and that is something not common in tod... read more
I have never had such a personable experience as I've had with this agency. I felt like I was talking to a long-lost friend. Kayla worked tirelessly to get used the best coverage. Then, with the upcoming storm (Milton) on its way, she called ahead of time so we could bind our insurance prior to its arrival. If not, we would have had to pay our current provider and then wait for a refund. This agency looked out for our best interest first. That is 5 star customer service. ❤️
Lack of communication. Never received quotes that were requested more than once. Child that was added to policy was excluded as a driver so in the end wasn't truly covered if an accident were to have happened and auto insurance more than doubled.
A shout out to Kayla McSwain for her incredible work on our home and auto insurance. Kayla has gone the extra MILES for us in getting the best coverage for the money for our beach home and auto. She explores multiple options and is very good at explaining the details to people like myself who do not deal with insurance on a daily basis. (My husband who is an attorney and understands this well gives Kayla an A+!) Kayla is easy to talk to and a great listener which makes these complicated decisions easier. She returns calls an... read more
Frequently asked questions about Acentria Insurance
How is Acentria Insurance rated?
Acentria Insurance has a 4.4 star rating with 41 reviews.
When is Acentria Insurance open?
Acentria Insurance is closed now. It will open at 8:00 a.m.
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