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ACE Solar
- Contractors
- North Andover, MA
About this business
ACE Solar is a company comprised of industry veterans that was born from experience and has adapted to providing the highest level of quality, satisfaction, and value. We know how to get the job done on-time and on budget. We've taken our combined decades of experience and formed a team committed to exemplary service, high-quality work, and value for our customers. Together, we've installed over 1,000,000 solar panels!
Location details
1600 Osgood St #2043, North Andover, MA, 01845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update: Received call back with apologies. The technicians were great in fixing an issue with one of my panels that was installed a few years ago; however, the office staff are horrible. I have emailed and left messages in regards to my bill and no one can give me the common courtesy to return a phone call. The way they “charge” for service fees is misleading to the customer.
The inverter was down for about 45 days without sending any error messages, and I lost solar generation at this time. When I contacted Ace solar and asked them who is responsible for the inverter malfunction I got no support whatsoever. Definitely I will not recommend Ace solar since they do not care about customers after installation they got paid already, and they do not assume responsibility of their equipment. The problem with my inverter is still unresolved. It was down for about 45 days without sending any error messag... read more
So frustrated with them. Installed 10.22 kWp system over 6 years ago. Since then it’s malfunctioned 4 times (replaced inverter 3 times) and been out of service for over 6 months cumulatively. Despite the 20 year warranty saying they make repairs at their sole expense, they now claim they are entitled to charge a $750 diagnostic fee before making repairs. They aren’t responsive after the install - they don’t respond to calls or emails. You have to stay on them about service issues or literally months can go by without resolut... read more
Great team and experience! We were well-informed from beginning to end by the operations and installation teams. Big shout-out to the installation team, as they worked in the blazing heat ☀️☀️of mid-July! Thank you, ACE Solar, for helping us reduce our carbon footprint and electric bill!
Frequently asked questions about ACE Solar
How is ACE Solar rated?
ACE Solar has a 4.5 star rating with 75 reviews.
When is ACE Solar open?
ACE Solar is closed now. It will open on Monday at 8:30 a.m.
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