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Ace Mart Restaurant Supply
- Restaurant Supplies
- Austin, TX
About this business
Location details
9411 N Lamar Blvd, Ste 200, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey got what you need to get it done right.
Been a customer since 06 and have had problems with the check reader every time. The cashiers have always apologized and entered it manually. Not today! Gene tried scanning and of course it didn't scan. He was very rude about it and would not take it. I asked to speak with someone in charge, bows up and says " I'm in charge". I continue to explain that the scanner never reads my check but they always accept it. Again very rude he says" not today!", and would not accept it. Brian came over to help, after Gene said he would ch... read more
Business response:
Max - We sincerely apologize for this situation. We immediately notified the store manager Connie about your experience and we understand that she has contacted you and discussed the check issue. We are already contacting our TeleCheck rep to figure ou…See More
Been a customer since 06 and have had problems with the check reader every time. The cashiers have always apologized and entered it manually. Not today! Gene tried scanning and of course it didn't scan. He was very rude about it and would not take it. I asked to speak with someone in charge, bows up and says " I'm in charge". I continue to explain that the scanner never reads my check but they always accept it. Again very rude he says" not today!", and would not accept it. Brian came over to help, after Gene said he would ch... read more
Business response:
Max - We sincerely apologize for this situation. We immediately notified the store manager Connie about your experience and we understand that she has contacted you and discussed the check issue. We are already contacting our TeleCheck rep to figure out the re-occurring issue with the “data entry error” on your check. Please get with Connie on your next visit to verify your info and have this issue fixed. Thank you again for all the years of business and the opportunity to make this situation right. See you soon!
There is only one employee that makes my experience horrible everytime I visit this location. Everyone else is really nice! However he is the reason that I will not be visiting this location anymore.
Business response:
Ynobe- We are so sorry to hear about your poor experience at our store. We pride ourselves on providing great customer service to everyone, and we are sorry this is not what you received. We would like to make this right. Could you please send us a private message with more details about your experience?
Frequently asked questions about Ace Mart Restaurant Supply
How is Ace Mart Restaurant Supply rated?
Ace Mart Restaurant Supply has a 4.5 star rating with 207 reviews.
When is Ace Mart Restaurant Supply open?
Ace Mart Restaurant Supply is closed now. It will open on Monday at 9:00 a.m.
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