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Ace Industrial Supply

2.3

About this business

Sale of industrial tools and supplies 

Location details

7535 San Fernando Rd, Burbank, CA, 91505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3898 reviews
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Leesha K.'s profile image
Leesha K. 
5 years ago

ANYONE WHO DOES BUSINESS WITH ACE INDUSTERIAL SUPPLY NEEDS TO READ THIS !!!! I am so just down right disgusted with Ace Industrial Supply's business practices are,and you should be to. We had ordered a few small things. Times right now are VERY TOUGH with this Covid19 going on, ( we are in the state of Michigan, under Stay at home orders, and we are a very small company) Needless to say we are fighting to keep our doors open. On Tuesday Ace arbitrarily charged our bank account. Never called to get authorization. WE NEVER GAV... read more

Dennis Y.'s profile image
Dennis Y. 
5 years ago

If I could give less then a 1 star I would. To begin with they lied to my boss about a socket set being good for both metric and imperial and charged him just under 500$ dollars for it then when it got here it didn't even come with a ratchet and it and it had less than 40 sockets in it. Then he also bought a drill bit set that had a lifetime warranty and he wouldn't tell me how much he payed for them so im guessing it was well over 500$. Today when we tried to find out where our replacement drill bits were the woman had the ... read more

Chris B.'s profile image
Chris B. 
5 years ago

Pleasure to do business with these guys I don’t understand all the negative reviews these guys make my job easier.they ship me my order and I pay when it’s due no more millions of trips to the hardware store. 

Mark W.'s profile image
Mark W. 
6 years ago

I can't believe the amount of people who get duped by this company. Today I received a call claiming I was on their mailing list but, they wanted my address to verify it. 🤔They call me at least once a year trying to sell me drill bits and easy outs. I give the pricks the same answer every time. I DON'T BUY JUNK TOOLS.  

Michaela N.'s profile image
Michaela N. 
6 years ago

Justin who called for my boss said it was urgent that he call him back, because it was about tool sales. I told him I would pass the message along and asked for his number, he wasn't happy about that, but gave me #208-457-0056 anyway, said that was his direct line. He was rude and hung up on me before I was finished talking. 

Michaela N.'s profile image
Michaela N. 
6 years ago

Horrible Customer Service. The person I talked on the phone with today was rude and hung up on me while I was still talking to him. 

Skip O.'s profile image
Skip O. 
6 years ago

Rude, abusive, and foul-mouthed. After that, it's all down hill. The peddle mostly off-shore junk. Run, Forest, run. 

Jason L.'s profile image
Jason L. 
6 years ago

I'm sorry but these people are rude and belligerent! How many times do I have to say no in a conversation? I say to stop calling and to remove my number, but they still call. Very poor customer skills! They use your home area code to get you to think they are a local company! 

Mike T.'s profile image
8 years ago

They will call and if you don't buy something they will cuss at you and hang up. Don't do business with them. 

Frequently asked questions about Ace Industrial Supply

How is Ace Industrial Supply rated?

Ace Industrial Supply has a 2.3 star rating with 898 reviews. 

When is Ace Industrial Supply open?

Ace Industrial Supply is closed now. It will open tomorrow at 9:00 a.m. 

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