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Ace Hardware
- Hardware Stores
- Albuquerque, NM
About this business
Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products - Hardware Store, Hardware, Paint Store, Paint Color Match, Hand & Power Tools, Grills, Lawn & Garden - Black&Decker,Clark Kensington Paint,Clark+Kensington,Craftsman,DeWalt,Rubbermaid,Scotts,Stihl,Valspa
Location details
1100 San Mateo Blvd NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a Toro lawnmower less than a month ago. First one was defective. Brought it back. Second one was defective (same problem). Now have a bad taste in my mouth and asked for a refund. Ace says "NO. Once the unit has gas inside it we don't give refunds." That seems just swell because I don't know how You TEST a lawnmower WITHOUT putting gas in it. POOR CUSTOMER SERVICE-POOR QUALITY CONTROL
I had received a shipment for a patio set that only included the chairs and a shipping label was covering the 1 out of 2 designation. My pregnant wife had signed for the package assuming the picture on the side was accurate. As it turns out it was only the chairs and since we didn't reach out within the fast timeframe Ace customer service is unable to assist. I received an email from Paula M stating that she could not assist and that I need to reach out to the carrier. That information which I don't have on top of the li... read more
Abysmal at best. Every time, and I mean every time, I try and use a rewards discount it's the same story: "sorry that item is on sale" for measly $1 off or something "and we can't use your discount, or "that item is not eligible for a discount". And I mean every time! I spend a lot of money there, or used to that is, and the manager is unwilling to apply my "rewards" discount. Some "reward" huh Ace? I'm done with Ace Hardware and will go Lowe's where I get 10% off everything all the time for veterans discount and they actual... read more
Frequently asked questions about Ace Hardware
How is Ace Hardware rated?
Ace Hardware has a 4.3 star rating with 1,276 reviews.
When is Ace Hardware open?
Ace Hardware is closed now. It will open tomorrow at 9:00 a.m.
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