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Accustar Labs
- Laboratory Testing
- West Medway, MA
About this business
Location details
11 Awl Street, West Medway, MA, 02053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased the test kit, exposed the container for 2-3 days as instructed, and mailed it back. I never received a report with a radon measurement result. It would have been less trouble and equally helpful if I had taken the equivalent amount of cash from my wallet and burned it. Do yourself a favor and find a real test lab.
Don't bother. They do not stand behind their products at all. Like the other reviews that I read after I purchased the radon test kit, I did not get a result, and of course it's not their fault. They blame it on the post office, even though they provide you with a prepaid box to send it to their lab, to be shipped by, you guessed it, the post office.
I regret not reading the reviews before placing my order. I returned the item with a tracking number, but never received any follow-up or resolution. Customer service has been completely unhelpful. The most frustrating part is that this supplier is listed as a recommended vendor on the Canadian government's website.
No reply from them. Wrong information on results. They need to fix their process.
A waste of money and time. Read the other reviews it's the same problem. For Accustar I would suggest the easiest way to fix the problem is to employ only people who can count and fix your buggy website. Just a little FYI 3 days isn't more than 100 hours 😉
Frequently asked questions about Accustar Labs
How is Accustar Labs rated?
Accustar Labs has a 2.3 star rating with 43 reviews.
When is Accustar Labs open?
Accustar Labs is closed now. It will open tomorrow at 8:30 a.m.
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