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AccuQuote
- Life Insurance
- Wheeling, IL
About this business
For over 30 years, AccuQuote has been helping our clients get
Location details
1400 S Wolf Rd bldg 500, IL, Wheeling, IL, 60090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Working with Accuquote is a total NIGHTMARE. The Agents, Reps and Supervisors are all INEFFICIENT and ignorant. I have been given misinformation by the Team Lead of Operations on several occasions regarding my pending policy AND medical exam results. If you don't know the answer to a specific question, then let it be known that you do not know and get the correct answer from the appropriate individual instead of giving a client the WRONG answer, which in some cases can be detrimental and can cause mental anguish. A client sh... read more
This place is a joke. When I called them and asked to be taken off of their list, the guy then asked if I would like a quote 1st. When I said no, they hung up on me!
Business response:
AccuQuote is required by law to record all calls for quality assurance and compliance reasons. Bianca S. called AccuQuote's general toll-free number at 5:24pm on March 23, 2020. We have reviewed the call and found that our agent, Jason ********, acted both appropriately and as required by applicable laws in answering and politely responding to Ms. ********* request. After Jason introduced himself as a licensed agent, informed Ms. ******* that the call was being recorded, and asked how he could help, the transcript of the cal... read more
Went onto website to get life insurance quotes. You MUST give a phone number so I gave my GVoice number. Quote was way over anyone else so I just closed out of the site. They have called me EVERY 3 HOURS, during working hours, EVERY DAY since!!!!! There is no way to pull up your quote online and opt out of the calls. They are just a phishing site for your phone number/email. SCAM.
Business response:
Hi Michael Thank you for submitting your review; however, we are genuinely confused about your complaint. You went to our website and requested a quote. By doing so, and as required by law (TCPA) we’ve asked for, and received, your approval to follow up with you by receiving calls from AccuQuote. We assume that folks who 1) want a quote on their life insurance, and 2) submit to receive a quote, and 3) provide us with their correct phone number, and 4) provide us with the permission to call them... expect us to call them unti... read more
This company will sell any policy to anybody. My sister contacted them for life insurance she had no way of paying for. She asked if I would help with the first year payment and she told me what the quote was and I said ok. A few days later she found out she was denied the policy. They quoted her a much higher policy (which I did not approve of). I found out she'd accepted it after the fact and called the broker. I told him he could not draw money out my account without my approval and that my sister had changed her mind. Th... read more
They will jam your phone with endless phone calls. I finally answered, and said 10+ times during the phone call that we already got quote somewhere else and are not interested in getting more quotes, the caller still went on to "introduce their company" and suggest me listen to more quotes.
Business response:
Statistically, folks that request contact from us through one of our quote request forms only answer their phone one out of ten tries. As such, in order to reach people who have requested information from us, we need to be patient and try multiple times. We have over 200,000 customers, many of whom were difficult to reach initially (due to the fact that people are busy and the timing for a discussion is not always perfect when we try to reach out). But they do have one thing in common... they DID request information from us,... read more
Frequently asked questions about AccuQuote
How is AccuQuote rated?
AccuQuote has a 1 star rating with 5 reviews.
When is AccuQuote open?
AccuQuote is closed now. It will open tomorrow at 8:00 a.m.
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