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Access Dental & Orthodontics
- Dental
- Springfield, IL
About this business
Optim Dental is always welcoming new patients and provide the best dental care possible and make you a part of our dental family. Please visit our web site to know more about our specials and office locations. You can find information about our staff, our doctors, and the procedures and services that we offer. We serve patients with personalized dental treatment and advanced, professional dental care. Distinguished by genuinely caring dental staff and dental assistants, we have a warm, welcoming environment to help you achie... read more
Location details
2633 Chatham Rd, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Tired of making appointments and then I show up and they are closed- highly unprofessional. I keep having to take days off and then they refuse to answer the phone calls. I showed up the second time and they stood in the office and stared at me and I was so confused
This is the worst place. I’ve been going here for over a year for ortho and every single time I come I have had to wait a hour plus past my appointment time. Absolutely ridiculous. I drive a hour and a half to sit for the same amount of time before being seen. If I were to be 15 minutes late for an appointment they would charge you and not see you. Make it make sense!
I wish I could rate this office with a ZERO. I had visited the office last year and had a root canal scheduled for months out. My appointment was scheduled for the beginning of April. A few days before the appointment I get an email reminding me of my appointment, but the time was incorrect stating the appointment was at 7 pm. Since I got the email on a Friday night I wasn’t able to call until Monday morning, which was the day of my appointment. I called to verify I had the correct time. I had gotten days off work, had saved... read more
My mother went in to get new dentures, she did the initial x-ray and molding. She had a appointment set for the next mold impression, they canceled on her twice but finally got her in. She completed the last impression. When her teeth came in the nurse called and left a voicemail that her teeth where in, and to call to set next appointment to receive them I called and was directed to a call center. The person took my information and said the office would call us. I waited another week with no return call. I called again but ... read more
Dentist is very rude and rough on older patients. Cancellations are sent 30 minutes before their appointment. This office does not care about its patients. It’s incredible that places like this can continue to funnel money from people who need help the most. If I could leave a zero star rating, I would. A review is not even close to doing justice for the pain hurt and confusion this office has placed on my 63 year old mother. Owner replied to my review and did not reach out. There is lack of communication or this business ju... read more
Frequently asked questions about Access Dental & Orthodontics
How is Access Dental & Orthodontics rated?
Access Dental & Orthodontics has a 4.2 star rating with 628 reviews.
When is Access Dental & Orthodontics open?
Access Dental & Orthodontics is closed now. It will open tomorrow at 9:00 a.m.
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