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Accent Window Repair & More
- Home Services
- Shelby Township, MI
About this business
Accent Window Repair & More, specializes in window repair due to seal failure, exterior wood rot, glass replacement and replacement windows and exterior painting needs. AWR's first priority is to save our customer's money by repairing instead of replacing.
Location details
51520 Schoenherr Rd, Shelby Township, MI, 48315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great job, the windows are fabulous, they cleaned up and their pricing is fair. Very happy with the job and will call them for the remainder of my windows to be replaced.
Scheduled an appointment for a quote to repair one window back in August 2024. Called in September to accept the quote and setup for work to be completed. Was told to respond to the email with the quote and then I would receive a call to pay the deposit. Fair enough. Took about a week to be called. Gave my card info and was told it would be a few weeks to get the parts. Sounds good. Then radio silence. No charge showed up for the deposit and no further communication. After a month I called multiple times leaving a voicemail ... read more
I never leave negative reviews, but I have truly never had such a bad experience with a company before. We’ve been dealing with Accent Windows since Fall of 2023 and the job is still not done. The windows that have been worked on were never fixed properly. Multiple cancelled appointments and horrible communication. Even had a no-show the very first appointment we had. Our most recent job was supposed to be expedited per the owner who I spoke to after waiting for months for the pieces to be ordered, but we got a voicemail fro... read more
We were having trouble with one of our windows. John arrived on time and was able to trouble shoot the issue and helped resolve it. We finally were able to close our window. Very professional. We have used this company before and they always deliver. Thank you
UPDATE 10/31/2024: Since this initial instance I was contacted by Becky and Marcus (owner) to apologize for the missed communications and they were honest about circumstances and offered to make it right. They fast tracked the glass order and had it put in yesterday by Matt & Brendan who were both great. They were completed in less than an hour and the work looks great! Glad that we ended able to work together and I do believe the issue I experienced was a one off. Thanks Accent Glass! Original:I am actually sad to leave thi... read more
Frequently asked questions about Accent Window Repair & More
How is Accent Window Repair & More rated?
Accent Window Repair & More has a 4.2 star rating with 69 reviews.
When is Accent Window Repair & More open?
Accent Window Repair & More is closed now. It will open on Monday at 8:00 a.m.
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