Academy Mortgage - San Antonio

Jay Lopez Realtor 

on Google

a month ago

I’ve been in real estate for about three years, and I can honestly say I’ve never had such an incredible experience working with a loan officer as I have with Senior Loan Officer Mary Navarro. Mary doesn’t just work a file—she takes the time to educate, explain, and strategize with both me and my clients. When there’s an obstacle, she doesn’t immediately see a “no.” She looks for a solution and develops a customized plan for each client to help turn those no’s into a possible YES. Her patience and understanding are unmatch... read more

Jay Lopez Realtor 

on Google

a month ago

I’ve been in real estate for about three years, and I can honestly say I’ve never had such an incredible experience working with a loan officer as I have with Senior Loan Officer Mary Navarro. Mary doesn’t just work a file—she takes the time to educate, explain, and strategize with both me and my clients. When there’s an obstacle, she doesn’t immediately see a “no.” She looks for a solution and develops a customized plan for each client to help turn those no’s into a possible YES. Her patience and understanding are unmatched... read more

JOHAN GAMBOA 

on Google

8 months ago

I'm giving one star because I can't give less. My case was handled by Mr. Arnold Herrera, supposedly to process a refinancing for me. I lost 3 months of interest payments with the Hard Money Lender waiting for them to get back to me with the credit authorization, only for him to tell me in the end that I couldn't apply for the credit because I was a foreign national? When the call and the documents I sent clearly stated that I was a foreign national. What a lack of respect for people. I wasted 3 months of interest and time g... read more

Leo V 

on Google

8 months ago

Jacob Salazar made my first-time homebuying experience feel clear and manageable. He explained every step, answered all my questions, and gave me the confidence to move forward with my approval. As a first-time buyer, that reassurance meant everything. I highly recommend Jacob to anyone looking for a knowledgeable and supportive loan officer. 

Whitley Grant 

on Google

11 months ago

I’m so happy and truly grateful to have my loan officer, Matthew Garcia, help me and my sister get into our family home. I’ve had lenders make me feel like it wasn’t possible by not trying to help me to the best of their abilities or they didn’t try to problem solve. The previous lender I had seemed to be initially delaying the process which delayed my close. They didn’t communicate effectively or barely to the builder. When i expressed my frustrations to my realtor (especially since I originally told her I’m not a huge fan ... read more