ACA Automotive

Vanessa C. 

on Birdeye

5 years ago

I saw great reviews about customer service but that was not my experience. They were uncommunicative and Victor was very rude every time we spoke. Treated me like I was an idiot. I will not be going back here again. I dropped my car off twice for early bird the night before and was basically put last on the list. And the first time they told me the shuttle was too busy to pick me up. Even though we spoke at 7:45 in the morning and he couldn't put me on a list for a pickup later, too busy . After complaining a few times the... read more

Molly A. 

on Yellow Pages

8 years ago

I made an appointment to have 4 things done. One was urgent, my brakes were very worn. I was there before my appointment time, was told 3 hours. 4.5 hours later I get a call asking if they can keep the car till Monday. I needed my car and they aren't even open Sundays, so what good would that do? I told them to finish what they could. I asked them to have the shuttle pick me up, since it was only supposed to be 3 hours I was stranded at a shopping center. It took another hour for them to send the shuttle and another hour to ... read more

jacqataq 

on Yellow Pages

11 years ago

Great customer service, minimal wait time and great value when you use their coupons! Do your car a favor and take it to ACA Automotive. 

ericls12 

on Yellow Pages

12 years ago

Bad Service and Illegitimate Estimates! Went there, filled the paper work cause I'm a new customer and service center guy wrote an estimate for brake fluid flushing and a replacement of the exhaust muffler hanger. This is what they told; brake fluid flush - $189.99 when clearly the display up front said $79.99 and even though I told them straight forward all I needed was the exhaust muffler hanger replace they said $80 for inspection only! I skipped right out of there. Got the brake fluid done for $60 and the exhaust hanger ... read more

danlingjohnson c. 

on Citysearch

12 years ago

The guy at the service desk runs you through so fast your head is spinning. I get the impression they have no patience when you try to explain a problem with your car. They need to slow down and listen to the customer before cutting him off. 

anonymous 

on Superpages

12 years ago

asswholes 

anonymous 

on Superpages

12 years ago

VERY, VERY GOOD!! 

Consumer H. 

on Citysearch

12 years ago

VERY DISAPPOINTED CUSTOMER ! I CANNOT RECOMMEND ! – Not a good shop to bring your car. A days work takes several days. A preliminary quote ended up more than double in the end where they suggest many parts needing replacement. Their goal is to list you as many parts for replacement so they can charge you more on labor as well. Take note that ACA in corner WIllow & Clark is using generic parts. When you know that your car needs a good branded parts, bring it to your dealer service instead of ACA. The dealer may quote you $50-... read more

dwgluvnman 

on Yellow Pages

13 years ago

These men are incompetent or liars. They could could not even tell me what was wrong with my Saturn, let alone how to fix it. This cost me $90 for them to try to fix a ‘Check Engine’ light at which they failed miserably. Next, they tell me that it will cost me additional $’s to find the problem and that may not even be enough. Either, they think I am stupid or their ‘limited English speaking technicians’ do not know what they are doing.