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This company offers water meter installation, water treatment, data management and billing services to mobile home communities, apartments, and municipalities.
2836 S Bartells Dr, Beloit, WI, 53511, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Sold my home and was there for 1/2 a month and they are charging me a full month. They are also charging the new home owner a full month. When my husband talked to the company they were aware they were double dipping and apparently okay with it. Nice to take advantage of people during a pandemic! May be a small amount to them but to average Joe's it's a lot. Now I pay for water in my new home and for one I am not living in!
shouldn't charge $5 monthly for billing if I pay 5 months at a time ! 4months for NO BILL to be mailed out !
Between ABT AND Squaw Creek Village in Marion Ia.. OVER CHARGING FOR WATER..FEES ON TOP OF FEES.
Business response:
Thank you for taking the time to post your concern to our Better Business Bureau page. We value feedback on our utility billing service and appreciate the opportunity to respond to it in a public forum. Regarding the fees on your utility bill, ABT works with community owners to craft rate structures that adhere to the state and local rules. These rates tend to mirror those posted by the municipality in which your community is located. In this case, I would suggest you compare your invoice to the utility billing rates found o... read more
fees for paying online are ridiculous. I was charged 4.00 to pay 150.00 bill. In this day and age most places do not charge to pay online. late fees are beyond what they should be too. They take advantage of low income and profit from it.
Business response:
While most residents mail in a check or money order to pay their water bills, ABT is happy to offer online payment as an alternative for customers who wish to make instantaneous payments. The convenience fee we charge goes towards offsetting the card processing fee we incur as a result of the payment. Without the fee ABT wouldn’t be able to offer the option to pay your water bill online. I would encourage you to mail a check to avoid this fee moving forward. With regards to late fees, please contact customer service at 608-... read more
Abt Water Treatment has a 2.7 star rating with 7 reviews.
Abt Water Treatment is open now. It will close at 4:30 p.m.
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