Abra Auto Body Repair of America

Kim Roberson 

on Google

a week ago

Because my insurance company directed me to Caliber Collision, I was immediately suspicious of them. Well, I was wrong. First, the bid was less than half of my first bid. Second, they were so easy to work with. The estimator, Cherista, knows her stuff. She knew what Honda required in situations like mine and the information she gave was accurate. The woman at the front desk was very nice too. Big thanks to those two. Communication from Caliber was great. They would text me updates every week. The only time I needed to call w... read more

Asima Sultana 

on Google

4 weeks ago

Would advise everyone to stay away from this place. Had really bad experience. Chris & the team took weeks to give an estimate, and then kept delaying the pick up date. Unprofessional & low standard repair shop. They took about 5 weeks for repairs only to return my vehicle with scratches & damages unrelated to the repair. These were not there when dropped off. Don’t know what they did to my car during the period it was with them . Didn’t even bother to clean the car properly to handoff. They don’t even have minimum curtesy t... read more

Will 

on Google

2 months ago

Edit: Apparently industry guidelines say, the auto shop isn't responsible to fix any prior damages to the bumper (which still would have sanded out super easy), and are only liable to fix the damage included in the claim. Still, painting over blems is avoidable, and one of the scratches was from reassembling. The main guy at the front desk was nice at least. Body work wasn't great. They charged my insurance 1200 bucks to do a high school auto body shop quality paint job. Paint damage by my fog lights while reassembling, didn... read more

Imato Katsuta 

on Google

2 months ago

I'm happy with the outcome of my repair. My point of contact was Manny—he was courteous and efficient throughout the process. I appreciated receiving status updates step by step, which helped me stay informed. The repair took longer than I expected, mainly because it took time for all the necessary parts to become available. That said, the team did a solid job, and I’m satisfied with their work. I feel comfortable recommending this shop to others.