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ABC, an Apria Company
- Healthcare
- Chesapeake, VA
About this business
Location details
818 Professional Pl W, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Complaint: I contacted ABC Apria at 1:00 AM through their after-hours service because my toddler’s nebulizer was malfunctioning while she is battling RSV. I was assured that a replacement nebulizer would be delivered to my home that same day. No one arrived, and I received no follow-up call. When I called back, I was told I would need to go to a physical location to pick one up—even though it was already after hours. This is unacceptable. Your failure to provide the promised service during a medical emergency caused unnecess... read more
My issues is with the chesapeake location staff. My original appointment to get my cpap went well and without any issues. However, I realized I needed a different mask. There's an 855 number that texted me asking if I had issues and I picked the option for yes so a representative called me and we discussed the issue. He sent me a link to scan my face and see if they could send me a new mask but after 15 minutes of trying, there was no luck. He said he would send a message to the local branch so they could call me and get me ... read more
This company is basically a scam. They force you to rent a cpap for years with your insurance when you could buy one new for less without insurance. To date I’ve paid over $300 for 4 months of rental and the machine brand new is $850. Originally I was told I only had to rent for 3 months. I’m now told because of a job change I’ll have to rent another 15 months and even then I won’t own it. I’ll be in the hole for over $2,000 for an $850 machine. They also include a humidifier which I told them I don’t use or want and bill me... read more
I’m deeply disappointed with the lack of follow-through and accountability from this office. I was clearly told multiple times that I would not be responsible for any outstanding balances during the transition period between the end of my active duty contract and the start of my VA benefits. Despite those promises, my account was sent to collections. I’ve reached out repeatedly and was assured I would receive follow-up and resolution yet nothing has been done. The impact on my credit and peace of mind as a veteran trying to ... read more
04/29/25 I cannot complain with this visit. 5 or more years ago when I picked up a new machine the guy was busy and gave me the machine and walked me out. This time I was at least given some time and the lady went over the machine. They have come a long way since 05.
Frequently asked questions about ABC, an Apria Company
How is ABC, an Apria Company rated?
ABC, an Apria Company has a 4.6 star rating with 387 reviews.
When is ABC, an Apria Company open?
ABC, an Apria Company is open now. It will close at 5:00 p.m.
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