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AAMCO Transmissions & Total Car Care

4.4

About this business

We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more. 

Location details

10120 Albemarle Rd, Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4228 reviews
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R. H.'s profile image
R. H. 
2 years ago

AAMCO has refused to service my car because I made one last minute cancellation and tried to reschedule for the next business day. I took my car in AAMCO twice in the summer of 2022. On the first visit, they did a Courtesy Check and found that my intake manifold needed to be replace. On the second visit, they replaced the intake manifold. I scheduled a third appointment for an oil change. I am a remote worker and lost Internet the evening before the appointment, so I had to drive from Charlotte to Durham to work at the offic... read more

Business response:

I am getting my car serviced at another auto shop and I no longer wish to do business with AAMCO at any locations. Although, I am insulted that AAMCO continues to misrepresent what happens, I just do not care to continue the pointless back and forth. Does consecutive Fridays mean that I rescheduled two appointments instead of one that lead to me being banned? Am I disrespectful for needing to reschedule for situations outside of my control? The fact that I tried to reschedules shows that wasn't just a no-show and I continued... read more

R. H.'s profile image
R. H. 
2 years ago

AAMCO has refused to service my car because I made one last minute cancellation and tried to reschedule for the next business day. I took my car in AAMCO twice in the summer of 2022. On the first visit, they did a Courtesy Check and found that my intake manifold needed to be replace. On the second visit, they replaced the intake manifold. I scheduled a third appointment for an oil change. I am a remote worker and lost Internet the evening before the appointment, so I had to drive from Charlotte to Durham to work at the offic... read more

Business response:

<p>Unfortunately, we are not able to hold time slots for prior customers who do not show when scheduled. ******************** was scheduled on consecutive Fridays to have additional repairs completed that were diagnosed on his initial visit. Parts were ordered and kept at the facility for ******************** but continued no shows (no just one as is stated) forced us to return the parts and no longer block off time slots for this individual.</p><p>We value the relationships we have with our customers and make our living rep... read more

Frequently asked questions about AAMCO Transmissions & Total Car Care

How is AAMCO Transmissions & Total Car Care rated?

AAMCO Transmissions & Total Car Care has a 4.4 star rating with 228 reviews. 

When is AAMCO Transmissions & Total Car Care open?

AAMCO Transmissions & Total Car Care is closed now. It will open at 8:00 a.m. 

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