AAA West Chester Car Care Insurance Travel Center

Glebs 

on Google

a year ago

Hard to schedule. Staff either refuses or is not knowledgeable about tint waivers, law or requirements. The rep with tattoos on the arms said "it's between you and the state" . Wow very helpful, only some basic info . Had to do a lot of research to even find out, what is the form from dmv that needs to be filled out by the doctor. They do this stuff all the time , but act as if they don't know . Unpleasant customer service skills. It was months of delay between registration and inspection, and issues with scheduling. At the ... read more

G I 

on Google

a year ago

Hard to schedule. Staff either refuses or is not knowledgeable about tint waivers, law or requirements. The rep with tattoos on the arms said "it's between you and the state" . Wow very helpful, only some basic info . Had to do a lot of research to even find out, what is the form from dmv that needs to be filled out by the doctor. They do this stuff all the time , but act as if they don't know . Unpleasant customer service skills. It was months of delay between registration and inspection, and issues with scheduling. At the ... read more

G.I. 

on Google

a year ago

Hard to schedule. Staff either refuses or is not knowledgeable about tint waivers, law or requirements. The rep with tattoos on the arms said "it's between you and the state" . Wow very helpful, only some basic info . Had to do a lot of research to even find out, what is the form from dmv that needs to be filled out by the doctor. They do this stuff all the time , but act as if they don't know . Unpleasant customer service skills. It was months of delay between registration and inspection, and issues with scheduling. At the ... read more

Linda Davis 

on Google

a year ago

My sister and I were at the airport with a dead battery last week. A great guy jumped us and I called AAA on our way home. Klaus answered the phone. He was so kind. He told us to come straight in and he would take care of us immediately. He did just that!! Bryan installed a new one . He was kind, too!! 

Brandon Thomas 

on Google

a year ago

Wasted 2 tows because AAA was supposedly able to diagnose my car for free with my membership,after replacing the parts they told me are bad my problem still was there,called back and talked to Brian and was told they can not diagnose my cars because technicians are not qualified,they are not able to diagnose electrical issues,or no starts for a car..i wouldn’t recommend bringing your car to a place that is not able to test fuel pumps or anything other then an oil change..go to pepboys next door and save yourself the head ach... read more