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AAA Scott's Addition Car Care Insurance Travel Center
- Automotive
- Richmond, VA
About this business
Your local AAA Store has been providing industry-leading insurance and travel services for years. And now, we are offering even more. Not only can you get expert travel planning and one-on-one insurance advice, but you can also find trusted auto repair and maintenance services from ASE-certified technicians. We are open to Members and the general public. Visit us today to review your insurance policy and plan your next vacation while we fix your car like it is our own. Please note not all services available during the above ... read more
Location details
929 Myers St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I brought my car to an out of state AAA to fix my AC and brake lights. Everything was fine for a day, then the air blew hot on the drivers side and the break lights went out repeatedly (which hadn't even been addressed). Fast forward to this month, I end up bringing my car to this location not once, not twice, but THREE TIMES!!! The first and last time I went there, there was a very rude man at the front desk (He wasn't there the second time). His name was Bill. Bill wouldn't greet me or my grandma when I walked in, claimed ... read more
My granddaughter and I walked in the center and greeted the older gentlemen he was rude and dismissive to us. He was snappy and aggressive towards my granddaughter. Spurting out questions without giving her an opportunity to answer the first question. When I intervene and ask him why was he being rude and hostile with her he denied and said because she canceled an appointment. Well sorry Bill things come up and life changes sometimes. This was our second encounter with Bill. He was the same way the first time and I just thou... read more
CANCEL/DO NOT JOIN! AAA's battery technician declined to replace my battery and advised it was an electrical issue. He demonstrated difficulty testing the battery and was confused by the battery connections, demonstrating a lack of experience. My mechanic tested the battery and quickly identified that it needed replaced, which solved the issue. The AAA membership is worthless.
We had multiple transactions and it was much better than going to the DMV.
Went for the 39.99 full synthetic oil change. Showed him the coupon but they put a synthetic blend in my car. When I told the guy behind the counter that made a mistake he got loud and told me they don't make full synthetic for my car. I told him that he was wrong and he was ready to fight me. I asked for the manager and he said it was nothing he could do. They could have put the correct oil in my car. Now I can't trust AAA and I'm scared to go back to that location.
Frequently asked questions about AAA Scott's Addition Car Care Insurance Travel Center
How is AAA Scott's Addition Car Care Insurance Travel Center rated?
AAA Scott's Addition Car Care Insurance Travel Center has a 3.9 star rating with 173 reviews.
When is AAA Scott's Addition Car Care Insurance Travel Center open?
AAA Scott's Addition Car Care Insurance Travel Center is closed now. It will open at 7:30 a.m.
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