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AAA Phoenix East Thomas Auto Repair Center
- Automotive
- Phoenix, AZ
About this business
At AAA Owned Auto Repair Centers, both Members and non-Members alike can expect quality service, straight talk, and great value. Whether you’re in need of factory-scheduled maintenance or vehicle diagnostics and repairs, our wide variety of services are performed in state-of-the-art facilities by technicians certified through the National Institute for Automotive Service Excellence. Enjoy free coffee and wi-fi while you wait, or request transportation to work or home while we work on your car. Plus, AAA Members receive... read more
Location details
3638 E Thomas Rd, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
AAA Phoenix East Thomas Auto Repair Center - Scott in particular - went above and beyond to help me with my car repair. From the minute I dropped my car, Scott kept me informed as to the status of the repair, costs, and even went above and beyond to try to find the part I needed at a more reasonable price. I am a curious person and tend to like to know in a little more detail what is being done to my car, and Scott fielded my questions with patience and professionalism. The facility itself is very clean and looked well organ... read more
Top notch & timely service at AAA Phoenix E. Thomas Street & 37th Street. And friendly staff. I have been a member of AAA since 1990 and never used their auto repair services. I had a trouble light issue that Brake Master was unable to fix. AAA fixed it quickly for a fair price.
AAA towed my car to this repair shop. I was charged $180 for diagnostics which would NOT be applied to any fixes. Was told it was my transmission and new one was ~$6000. Had the car towed to another repair shop and found it was not the transmission but the catalytic converter. Called the manager Scott, who said there were no codes generated from the diagnostics and mechanic did not really do any other diagnostics. After I complained they returned my $180. I do not know if this was driven by greed or incompetence, but BEWARE!
Kevin super nice Tech Advisor ! Thanks crew ! Great mechanics and communication! They are awesome
I previously took my vehicle to a different shop, which unfortunately failed to rectify the issue and instead exacerbated the problem. I have been experiencing overheating issues with my car, and AAA has been diligently working to resolve the issue and get me back on the road, which is truly reassuring. Scott and Von have been exceptionally helpful throughout the entire process, and I am grateful that they successfully resolved my issues. I highly recommend utilizing AAA auto repair for a truly exceptional experience. Thank ... read more
Frequently asked questions about AAA Phoenix East Thomas Auto Repair Center
How is AAA Phoenix East Thomas Auto Repair Center rated?
AAA Phoenix East Thomas Auto Repair Center has a 4.3 star rating with 83 reviews.
When is AAA Phoenix East Thomas Auto Repair Center open?
AAA Phoenix East Thomas Auto Repair Center is closed now. It will open at 7:30 a.m.
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