AAA of Tidewater-Newport News

Gianluigi Ciovati 

on Google

5 months ago

Went there to notarize a document for my child, Brenda was very courteous, helped me with that in no time and even gave a little treat to my child. The lady at the front desk was also very nice and she helped me setup the ProtectMyID. 

CallMe Papi 

on Google

a year ago

I got locked out of my car and Dre help me out and he got it done in like five seconds and now I’m not late for work. THANK YOU DRE YOU NEED A RAISE YOU THE BEST YOU DONE MADE MY DAY 

Slim Gretzky 

on Google

a year ago

5 year member (going on 6) customer service has been horrible, my first time speaking with agent(4years ago) in regards to billing issues(aaa neglect), she starts the convo off with a condescending "I'm fresh off vacation"... Customer service has been declining ever since, unfortunately, & sounds like us policyholders are just funding "vacations" in return we get a traumatic experience 

Jimmy griffin 

on Google

a year ago

My family has been a loyal AAA member for over 30 years, including my two adult children. Recently, my daughter experienced a battery issue and contacted AAA for assistance. The battery in question was a AAA-branded battery and still under warranty. A contractor sent by AAA arrived, jumped the car, and told my daughter that AAA would not replace the battery because it didn’t show a “full red” reading during the test. Afterward, my daughter took her two young children to the store, but the van's dashboard indicators lit up, a... read more