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AAA - Montford Dr
- Auto Repair
- Charlotte, NC
About this business
Location details
1812 Montford Dr, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Just had a lovely experience with Nicole at AAA Montford. We planned to sign back up via phone. Unfortunately I kept missing her calls. We had a family emergency and I dropped the ball several times via email as well. Nicole was professional and courteous, politely reaching out to see how I'd like to proceed. Her customer service skills are excellent. She was flexible and did not pressure me at all, just kept things open to complete our transaction when I was ready. Nicole really sets the bar where it ought to be in customer... read more
My experience at AAA Car Care on Montford Dr was amazing they took really good care of me and service was great had me in and out in no time. I will most definitely return in the near future thank you again.
I have used different AAA locations for years for regular service, inspections etc. and one of their consistent features was that they DO NOT con you into stuff you didn't need. I went to this Montford location expecting the same level of transparency and I will not be returning. Not least because they made me undertake a service that was unnecessary (my bad, I was fooled by my previous experience at other AAA where this NEVER happened), then when the bill was higher than quoted, the person said - "oh this is how it goes" an... read more
Came here for my state inspection. Super smooth service. Mike and Paul were the nicest, funniest guys ever. Because of them, I'll be back for sure!
Botched a $3900 water pump job. Took the car back to get a new water pump. Picked the car up with a broken catalytic converter which they never mentioned on the diagnostic test. It costs $6,000. They claim it was all a coincidence. Technicians, staff, Managers, Regional Manager Jacob are all rude, incompetent and 'up-sell you' on everything they can. Steer-clear.
Frequently asked questions about AAA - Montford Dr
How is AAA - Montford Dr rated?
AAA - Montford Dr has a 4.4 star rating with 351 reviews.
When is AAA - Montford Dr open?
AAA - Montford Dr is closed now. It will open at 7:30 a.m.
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