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150 Northland Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to share a disappointing experience at the AAA office while trying to purchase foreign currency, so others can avoid the same hassle and unnecessary fees. I went in expecting convenience as a AAA member, but the process was poorly explained from the start. Joshua assisted me with the order and failed to clearly explain the nearly 8% exchange markup along with a $12 overnight fee. Only after reading the receipt myself did I learn that orders over $1,000 avoid the overnight fee, but the exchange rate itself was still ... read more
Honestly, before this morning I probably would’ve left a 1 star review. My fiancé and I went through Susan to schedule our honeymoon. We had an absolutely horrible time trying to get in contact with her, from emails to phone calls. She claimed to have sent us a reminder email when our payment was due - she hadn’t. We almost had to cancel our honeymoon because we almost missed a payment. She never gave us our info to check into our flight. She caused a lot of unnecessary stress. BUT we went in and had a meeting with Sara who ... read more
Honestly, before this morning I probably would’ve left a 1 star review. My fiancé and I went through Susan to schedule our honeymoon. We had an absolutely horrible time trying to get in contact with her, from emails to phone calls. She claimed to have sent us a reminder email when our payment was due - she hadn’t. We almost had to cancel our honeymoon because we almost missed a payment. She never gave us our info to check into our flight. She caused a lot of unnecessary stress. BUT we went in and had a meeting with Sara who ... read more
There were only 2 people working, neither of which acknowledged our presence when when walked in. We waited over 30 minutes while they were supposedly helping other people. After 30 minutes of waiting and ZERO acknowledgement, we left. This was the worst treatment we've ever received from AAA in the over 4 decades we've been members. AAA has really gone downhill to the point its meaningless being a member, especially when this is the treatment you get.
Not sure where to list this review but, wanted to say we had a tow scheduled with AAA with Lloyd's Towing and the driver was fantastic and efficient for our classic car to be towed. Thank you
Aaa Medina has a 4 star rating with 53 reviews.
Aaa Medina is closed now. It will open at 9:00 a.m.
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