AAA Life Insurance Company - Omaha, NE

Derek Anderson 

on Google

3 months ago

I am writing to file a formal complaint against one of your life insurance specialists, Michael R. Roberts, who engaged in highly unethical business practices and misrepresented the nature of the services provided by your company. On January 9th, In my pursuit for life insurance via phone I was directed to Mr. Roberts, who offered me a life insurance policy with your company. During our discussion, he attempted to coerce me into a $500,000 life insurance policy, despite my explicit indication that I needed time to consider m... read more

Willy Beumer 

on Google

11 months ago

Always paid premiums on time but it took AAA Life Insurance over 3.5 months to pay-out a claim even after a many, many phone follow-up calls/emails from my end what could have easily been achieved in a matter of weeks. Terrible service during already difficult times, no-one cares and intentionally delaying payout which they admitted!! Not something you think about when you sign-up for Life Insurance but important when you need it. 

Melissa N. 

on Google

a year ago

After requesting an insurance quote via the website, Luke contacted me and he provided me with what I feel is is extraordinary customer service. He was kind and professional. Went the extra mile to make me feel like an important client before I even agreed to purchase insurance through him. I am very happy to now have my auto insurance with AAA and to have rare genuine customer service from Luke!