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Aaa Insurance
- Auto Insurance
- Encinitas, CA
About this business
We're always with you thanks to our 24-hour Roadside Assistance. If you lock your keys in the car, get a flat tire, or need to jump or replace your battery, we can help whether you are the driver or a passenger. We offer various insurance policies including auto, home, renters, life, and more. Our full travel agency offers maps and TourBook® travel guides, travel money, cruises and tours, and more. Members can also take advantage of our select DMV services, TripTik® Travel Planner, free identity theft protection, not... read more
Location details
499 N El Camino Real, Suite. A-100, Encinitas, CA, 92024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The lady on the phone was shockingly rude and curt, couldn’t be less interested in helping out a customer. I would rather go to the DMV where they are much more friendly and efficient than AAA.
I feel foolish for assuming the AAA Encinitas branch would offer an easy way to optain a very easy form, but alas it was not a bastion of efficiency. In fact, the employees operate with zero sense of urgency despite a waiting room full of disgruntled people. I visited with the goal of obtaining an International Driving Permit - a form to be submitted with two passport-style photos and a nominal fee. I was told the wait was twenty minutes - it turned into fifty minutes before I was seen. The staff were all perfectly friendly,... read more
Jan and Omar were very helpful and petite t with us as we navigating some novel issues. I found the staff friendly and generally very positive and helpful.
I arrived at 3:35 PM and waited over an hour to be attended and it wasn't possible because they close at 5:00 PM. The person at the counter kept telling me it would take 15 more minutes and more, people came in without an appointment and they walked right through. I honestly feel discriminated against. This place has terrible customer service!!
I hate the new management. Before we actually received DMV Services, and answers to DMV questions such as renewals and late fee waivers. This office is being run by an unhelpful manager who will not give options to help you. Triple A is really going Down Hill and that includes their Roadside Assistance and phone operators. I’ve been a member for over 15 years and have decided to downgrade to the lowest membership level due to their incompetence and lack of integrity and competence to honestly help members.
Frequently asked questions about Aaa Insurance
How is Aaa Insurance rated?
Aaa Insurance has a 4.4 star rating with 186 reviews.
When is Aaa Insurance open?
Aaa Insurance is open now. It will close at 6:00 p.m.
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