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AAA Crofton Car Care Insurance Travel Center

3.6

About this business

Your local AAA Store has been providing industry-leading insurance and travel services for years. And now, we are offering even more. Not only can you get expert travel planning and one-on-one insurance advice, but you can also find trusted auto repair and maintenance services from ASE-certified technicians. We are open to Members and the general public. Visit us today to review your insurance policy and plan your next vacation while we fix your car like it is our own. Please note not all services available during the above ... read more

Location details

898 MD-3, Gambrills, MD, 21054, United States

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3.6278 reviews
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Melody Alićia's profile image
Melody Alićia 
on Google
2 months ago

If I could give 0 stars, I would. I brought my mother’s car in to be serviced on Monday, June 2 for an oil change, a possible nail in the front tire and for the center, mid brake light to be fixed. The advisor did not inform me that the technician who could perform the work on the car was not there until hours later when I came to pick my car back up. He scheduled me to bring the car back in on Thursday when the technician was in the office. My mother and I were there for over 3 hours just to be told that the advisor made a ... read more

John Mc's profile image
John Mc 
on Google
3 months ago
Marcus's profile image
Marcus 
on Google
3 months ago

I made an appointment more than a week ago and informed that I would be a wait in (not a drop off) customer and when I arrive today for my appointment, I'm turned away. First thing I'm told is, "Please tell me you're dropping off!" A brief exchange occurred and, to summarize... I'm told they have no master technician, no state inspector, no A/C mechanic and no diagnostics tech available. All of this loss occurred within the last week, after I made an appointment. I check my email, my text, my missed calls... I was given zero... read more

Michael Wagner's profile image
Michael Wagner 
on Google
3 months ago

Despite the big letters this happened. Thankfully, they made it right. 

David Horning's profile image
David Horning 
on Google
4 months ago

Where do I begin? My wife's vehicle has been at this location since September 2024 with very little communication. The old store manager was very rude and argumentative. He didn't know how to speak to customers after they said they fixed the vehicle and then said something else is wrong with it. When asked to speak to his regional manager he hung up on me. Then I had to call another location to get ahold of his district manager for things to start to move along. The district manager listened to the phone call and apologized ... read more

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Frequently asked questions about AAA Crofton Car Care Insurance Travel Center

How is AAA Crofton Car Care Insurance Travel Center rated?

AAA Crofton Car Care Insurance Travel Center has a 3.6 star rating with 278 reviews. 

When is AAA Crofton Car Care Insurance Travel Center open?

AAA Crofton Car Care Insurance Travel Center is open now. It is open 24/7. 

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