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Aaa Coverstar Safety Co.
- Contractors
- Brentwood, CA
About this business
Location details
3877 Walnut Blvd, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We live in Sonoma County. Our pool contractor chose Coverstar/Safety Cover Systems to provide the automatic cover system when our pool was installed approx. 8 mos. ago. Recently, the cover open/close mechanism stopped working. I called Coverstar and, despite the long distance from their location, they sent a tech (Bill) out within a few days to address the problem. And they (friendly service mgr. named Mike) told me there would be no labor charges because the cover was still under warranty. Bill was fantastic. He was punctua... read more
Stay away from them or you will regret it later. They made a cover too wide so it had creases that developed leaks. When I made an appointment to have a technician come he did not show up in the pre-agreed four hour time slot. At the end of the day after I waited they called and rescheduled for next day. I was very clear that there was one particular time slot when I could not be there and they agreed. Next day the technician called and said that he would come exactly at the time when I could not come. It went downhill from ... read more
Our pool installer chose the pool cover company, so we had no exposure to them prior to installation. A little over a year after installation, a small tear developed in the cover. Mike and his service team determined the cause of the tear, and stood behind their work and cover warranty 100%. We now have a replacement cover installed and we are super pleased with the warranty communication and experience.
Our pool installer chose the pool cover company, so we had no exposure to them prior to installation. A little over a year after installation, a small tear developed in the cover. Mike and his service team determined the cause of the tear, and stood behind their work and cover warranty 100%. We now have a replacement cover installed and we are super pleased with the warranty communication and experience.
If I could them 0 stars I would. They are by far the worst company that I have ever had to deal with. Their installation was very poor to begin with and just after a few years they want to charge us almost $1000 to replace the rope the broke. They were very rude and tried to say it was our fault the rope broke when all we do is open and close it like we are suppose to. I do not recommend this company to anyone if you need your pool cover replaced there are many other companies out there That are much better and willing to wo... read more
Frequently asked questions about Aaa Coverstar Safety Co.
How is Aaa Coverstar Safety Co. rated?
Aaa Coverstar Safety Co. has a 3.5 star rating with 11 reviews.
When is Aaa Coverstar Safety Co. open?
Aaa Coverstar Safety Co. is closed now. It will open at 9:00 a.m.
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