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AAA Central Penn
- Insurance
- Carlisle, PA
About this business
Location details
1911 W Trindle Rd #1, Ste 1, Carlisle, PA, 17013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
It took an hour and a half for them to show up and 30 mins on the phone just to get assistance. Their reason, one driver had to go to an emergency and the other got pulled into a meeting. We were not informed of the delay. This is with having the premium service too. I understand emergencies happen but delaying because of a meeting, is unacceptable. So is the very long hold times. Maybe hirer more staff for scheduling road side assistance. The tow truck driver was very nice.
11/5/25 Called to have my vehicle towed and was transferred and then given the run around. Couldn't tell you how many bad experiences ive had with these people. Called to get reimbursed for them not towing my vehicle and still haven't heard anything. Edit- they reimbursed me for my towing.
11/5/25 Called to have my vehicle towed and was transferred and then given the run around. Couldn't tell you how many bad experiences ive had with these people. Called to get reimbursed for them not towing my vehicle and still haven't heard anything. Edit- they reimbursed me for my towing.
11/5/25 Called to have my vehicle towed and was transferred and then given the run around. Couldn't tell you how many bad experiences ive had with these people. Called to get reimbursed for them not towing my vehicle and still haven't heard anything.
We needed a notary that could provide witnesses and a miscommunication sent us to the Carlisle branch. They were unable to help but offered other solutions. We called the main customer service line who reached out to another branch with no luck. Half an hour later the customer service person (I'm sorry I did not get her name) who had continued to call other branches called back and gave us a location that would take care of what we needed. We never expected AAA folks to continue working our issue after it appeared settled. T... read more
Frequently asked questions about AAA Central Penn
How is AAA Central Penn rated?
AAA Central Penn has a 4.3 star rating with 95 reviews.
When is AAA Central Penn open?
AAA Central Penn is closed now. It will open tomorrow at 9:00 a.m.
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