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AAA Automotive Ltd.
- Automotive
- Deckham, Gateshead
About this business
Location details
353-355 Old Durham Rd, Deckham, Gateshead, NE9 5LA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have purchased a vehicle from AAA Automotive in September 2023. Seller has the money and has the vehicle, we are being ignored. More info about our situation: We have purchased the car at the end of September 2023 and were given 3 months warranty. At the end of October 2023 we have noticed an issue with the car and escalated this to the seller. After chasing on several occasions seller eventually took the car to fix at the end of November 2023. This is the last time we have seen the car. Excuse after excuse from the selle... read more
PLEASE NEVER BUY A CAR FROM THEM! I bought my vehicle recently from them and it’s have a lot of problems! It’s had a coolant leaking, driveshaft broken i spend around 1000£ to repair the car! They never send a warranty! Almost all the customers complaints from them! Also they made a doggy MOT without MOT certificate! I spoke with finance company and will see dealer soon in court!
If I only knew Trading Standards are informed and from the looks of it, it wasn't the first time. In Sep 2023 I have bought a car from this dealership with the promise of a good customer service. One month later, the car started to consume coolant, sign that the water pump needs replacement. Countless calls without answer and visits to dealership. In Nov 2023 I have brought the car back to be fixed. The owner gave me a courtesy car with engine/gear issues which let me down soon after on motorway. It’s May 2024 and I still do... read more
Don't buy from this man for your own safety and money. Currently arranging court proceedings via official channels on a car he sold that was faulty... His attitude when executing my consumer rights laws for a full refund by letter was abusive and unprofessional and has ignored a letter before court action letter. No offer to pay for the repairs or acknowledgment of the fault as a seller and refund. I wouldn't want anyone having to deal with this sort of hassle so feel it is necessary to warn you if you are considering buying... read more
DO NOT TRUST THIS GARAGE AT ALL - THEY ARE USING DODGY COUNTERFEIT MOT CENTRES and I have the proof I need. I have only had the car one year from this garage and the last MOT came with zero advisories. Even a month after having the car it had brake issues they claimed was just off sitting idle, which ended up my faulty ABS sensors. Scroll forward a year and the car has just failed on the same issue it failed on two years ago, which was apparently all fixed and is deemed irreparable and not fit to repair. The MOT centre said ... read more
Frequently asked questions about AAA Automotive Ltd.
How is AAA Automotive Ltd. rated?
AAA Automotive Ltd. has a 3.9 star rating with 62 reviews.
When is AAA Automotive Ltd. open?
AAA Automotive Ltd. is open now. It will close at 4:00 p.m.
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