AAA Annapolis Car Care Insurance Travel Center

Jen 

on Google

a week ago

The person who helped me get an international driving permit was great. However, if you sign up for a credit card because of the benefits beware that you won't be able to use your temporary card like the person signing you up says. The bank customer service and account protection will say they can't help you and basically hang up on you. Once you get your card and activate it they will make you jump through hoops for no specific reason to be able to use the card. I don't know what they get out of it. If you don't comply to t... read more

Stephen Cunningham 

on Google

3 weeks ago

I will not be returning to this place. After getting service for two flat tires and an alignment in June, I discovered they had added unwanted warranties to my bill without informing me. They also refused to issue a refund. More recently, someone I know had their tires repaired here, and when they went to pick up the car, the air conditioning had stopped working. Rather than taking responsibility, the shop wanted to charge for a diagnostic. Extremely disappointing experience. I do not recommend this place. 

Kea Cannon 

on Google

a month ago

I’ve been a loyal customer of the AAA Annapolis location for many years, bringing in multiple vehicles over time. Unfortunately, I’ve noticed a clear decline in the quality of customer service, especially in recent visits. I recently brought my crossover in for a routine oil change and tire rotation, on July 18, 2025. Part of that service includes checking and adjusting the air pressure in the tires. What should have been a simple task turned into a frustrating experience. Despite the fact that crossover vehicles typically r... read more

Melody Alićia 

on Google

a month ago

I started my journey to get my middle brake light fixed on June 2, 2025. It is July 14th now and my car is still not fixed. I have went to the Waugh Chapel location and now the Annapolis location and my backseat is not attached appropriately and my brake light is still broken and hanging down. I cannot believe this is the quality of service I have received after being a member for decades. This has been a nightmare. If I could give no stars, I would. 

Brandon White 

on Google

2 months ago

There seems to be a trend of poor service at this location, based on recent reviews. We had a car towed here after experiencing flat tires. While the actual repair work was fine, the issue arose with the billing. They added warranties we never requested and failed to disclose them upfront. When we called to address it, they claimed a refund wasn’t possible and instead offered a free oil change. We’ve since canceled our AAA membership and will never return to this facility again.