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A Town Appliances
- Appliances & Repair
- Lithonia, GA
About this business
Location details
1031 Timberclair Ln, GA 30058, Lithonia, GA, 30058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am experiencing the worst service ever. June 13th-tech comes and states a new part needs to be ordered. June 30th- part arrives. Or so they said. July 7th-I have to call the repair company after they didn't show to find out the truck broke down. July 13th-WHile waiting for the tech the repair company calls me and says the part never came in. Really? July 17-I contacted AHS who told me the part was cancelled. But no one knows who cancelled it or why. Then AHS calls that night to tell me it wasn't cancelled. July 20th-I call... read more
Exceptional Customer Service – The Customer Service Rep at this company is friendly. She went the extra mile to verify that My parts was ordered in a timely manner and the technican would be back out to service my microwave around my work schedule.The Technican was very professional, he explain the issue with my appliances, advised me that my parts will be ordered and to expect a call back from customer service to schedule an appoint once my parts are in. Customer service called me back in a few days and my microwave has bee... read more
Excellent Customer Service and Extremely Knowledeable! – A-Town Appliance sent Technician Aaron, whom arrived at my home within the schedule time frame to repair my dryer. He was extremely friendly, knowledgeable and professional. My dryer has been working extremely well ever since. I highly recommend A-town Appliance to assist with your appliance needs
Very Professional! – Great job..! On time and very polite. I was impressed with the additional info the technician told me. The technician even had the part I needed on his van. I have recommended A-town to 2 of my friends and they both were also pleased with the service!!!!
Great Service!!! – A-Town Appliance came out to install a microwave for me, the tech was clean, courteous and informative. I had to get some work done in order for the installation to be completed, he explained in detail everything I needed to do before he came back out. I had the work done, called into the office and he came back out for me in 2 days. I would definitely recommend A-Town to my family and friends!!
Worst Ever - FFF! – Do I even have to give them one star? Totally agree with all previous reviews. AHS sent them. Multiple delays, cancellations, & job was never completed. Was hung-up on by customer service & several calls unanswered. Worst customer service ever! Stay far, far, far away!
A-Town Get a double FF – American Home Shield place a repair order with A-Town Appliances, to service Whirlpool Counter Top Stove.The technician name Aaron arrived on June 3, 2011 fix/repair the stove, Aaron said he had to order the parts. We had set up appointments twice.No Show. They are very rude. Poor Customer service. Take it or leave attitude. Schedule morning appointments. A-Town technician does not show up or call. Claim that you cancelled the appointment. If for some reason AHS recommend this company for your servic... read more
A-Town Gets an -F – When my dishwasher stopped draining American Home Shield referred my to A-Town. The tech Aaron arrived on 3/18/11 and spent 15 minutes with the dishwasher declared it was a plumbing issue and left. The plumber spent 3 hours re-doing the plumbing despite telling me shortly after he arrived that the problem more than likely not plumbing. But he wanted to be thorough. So A-Town and Aaron were sent back to fix the dishwasher on 3/25/11. This was another 15 minute visit. Aaron then told me the dishwasher neede... read more
Stay far far away from A-Town Appliance!!!!! – I found out about A-Town Appliance from American Home Shield. My built-in microwave started making a loud humming noise which prompted my call to American Home Shield. My first appointment went well with A-Town to diagnosis my microwave issue as a need for a new mother board. My second appointment to install the new mother board was very difficult to schedule. When Aaron (my technician) finally did come out to install the new mother board a new issue was created. The new issue w... read more
Frequently asked questions about A Town Appliances
How is A Town Appliances rated?
A Town Appliances has a 3.5 star rating with 75 reviews.
When is A Town Appliances open?
A Town Appliances is closed now. It will open tomorrow at 8:00 a.m.
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