A Step Above Carpet Cleaning

Cassie L 

on Google

a week ago

ernest, jared, and raymond were wonderful! ernest called ahead to let me know his arrival time, and he explained each step of the carpet and upholstery cleaning service very clearly. They deep cleaned the kitchen and bathroom tile and grout, and the floors looked noticeably brighter and fresher when they finished. It made a huge difference. They also cleaned our easy chair, ottoman, and two couches. With one dog that sheds a lot and two cats always on the furniture, there was plenty of pet hair, soil, and everyday buildup. A... read more

Philip O 

on Google

a week ago

When I called A Step Above Carpet Cleaning and explained what I needed, Ernest was already fully booked but still made time to help me. That really felt above and beyond. He was very professional, easy to work with, and took care of every carpet cleaning issue I had. By the time he finished, my carpet looked spotless, fresh, and much brighter. I also had my sofa cleaned because it had a dusty smell and a lot of cat and dog hair worked deep into the fabric. After the upholstery cleaning, it looked very clean and smelled so mu... read more

alana mendez 

on Google

2 weeks ago

i contacted a step above carpet cleaning to see if they could handle a heavy-duty carpet and floor cleaning job in a busy auto showroom area with greasy buildup and old dirt. ernest looked at the condition of the surface, felt it was something they could take care of, and quickly sent me an estimate. i needed the area cleaned really well so our prep work could move forward smoothly before the next stage of treatment. they worked with me to set up a cleaning schedule that fit both my timeline and the business hours, which mad... read more

K Sexton 

on Google

3 weeks ago

Ernest stopped by and cleaned the carpets all through our home for A Step Above Carpet Cleaning. he was very friendly and informative during the walk-through and the actual cleaning. he made sure we understood what he was doing, how the carpet condition could affect the outcome, and what results to expect based on his experience. Our carpets came out great, even better than we thought, and the whole house smelled fresh from the cleaning solution. i would definitely recommend him to anyone needing carpet cleaning. The service... read more

londyn spears 

on Google

3 weeks ago

I absolutely love A Step Above Carpet Cleaning! I work in property management for an apartment community in Sacramento, and we rely on them for several services in our buildings, including carpet cleaning, carpet stretching, spot treatment, and air duct cleaning. They are always great to work with, quick to respond, detailed, and very professional. Their crew is friendly, helpful, and easy to work with, and scheduling is always simple and dependable. Customer service is excellent, and Raymond, Marvin, and Jared always do an ... read more