A Step Above Carpet Cleaning

ray haas 

on Google

2 days ago

We had a carpet cleaning emergency at my parents' home after some pests got into the laundry room and made a real mess on the carpets and upholstery. Once the issue was handled, I called for professional carpet and upholstery cleaning right away. Raymond took my information over the phone and sent a clear, detailed quote. He arrived on time, looked professional, and was very kind as I walked him through each room that needed attention. Raymond worked steadily for hours, moving furniture, deep cleaning the carpet, treating up... read more

Shawna Burch 

on Google

a week ago

i can’t say enough good things about marvin and his team. I’ve used their carpet and rug cleaning service several times for pickup and return delivery in Sacramento, and it has been very convenient. The cleaning quality is excellent, with rugs and carpet coming back fresh, bright, and well cared for. Their overall service is terrific, and they even helped move beds so the area rugs could be removed safely for cleaning. I really appreciate how efficient and easy the whole process is. raymond kept communication clear through t... read more

Amy Frank 

on Google

2 weeks ago

As a professional property manager, I rarely leave reviews unless the service is truly outstanding. A Step Above Carpet Cleaning provided an excellent carpet cleaning experience from start to finish. ernest arrived early for our appointment in Sacramento, was professional, courteous, efficient, and clearly focused on getting the carpets as clean as possible. Our carpets were heavily soiled and overdue for a deep cleaning, but he did an impressive job removing the dirt and bringing the fibers back to life. The work was thorou... read more

Christy Rodgers 

on Google

3 weeks ago

If I could give more than 5 stars, I absolutely would. A Step Above Carpet Cleaning scheduled our carpet cleaning at the last minute for an urgent situation, and the whole process was smooth and professional. Marvin was very respectful, and Jared did an amazing job even though it was his first day. Both technicians worked hard, stayed late to make sure every room was finished right, and paid close attention to the carpet fibers, spots, and overall detail. Our carpets looked refreshed, bright, and even better than we expected... read more

Ivan Sweeney 

on Google

3 weeks ago

As a first-time customer, I called at the last minute because I needed my carpets cleaned right away. The person on the phone, Marvin, was friendly, patient, and very helpful, which made a great first impression. They were able to set up a same-day home evaluation, which I really appreciated. Raymond arrived on time, was honest, professional, and explained the condition of my carpet in a clear and straightforward way. I liked that he gave me a real assessment without any pressure, and I felt comfortable trusting his advice. ... read more