A Special Occasion

Paiige H. 

on Yellow Pages

9 years ago

I enjoyed visiting this place with my maid of honor 12/29/15.they were nice caring very helpful theu were a little busy and theu still took the time to talk to every customer and they were still nice when i told them i was just looking for my wedding dress and that i just wanted to try a few on. I had ended up finding the dress i wanted and they had even cut me a deal and they have layaway . The peoole were very involved in what their customers were doing and searching for. Absolutely enjoyed my experience and definitely wou... read more

Amy W. 

on Yellow Pages

10 years ago

I had to take the owners to small claims court in order to get them to agree to give me a refund. I put half of the cost of a bridesmaid's dress down. Before the order was placed, (not everyone had even been measured) the wedding was changed and we didn't need to order the dress after all. They simply refused to give my money back. Don't waste your time or money, just go to another dress shop and save yourself a lot of hassle. 

Cortney D. 

on Yellow Pages

10 years ago

It's hard to describe my feelings for this place. The prices are insane, and the people are downright hateful. My sister took her homecoming dress there to get altered, 2 months ago, just wanting it let out a little and a seam that was put in by the girl who owned it before her taken out (which they said would be very easy and quick), expecting it to be done before she left for college. She has called multiple times and the first time they said she had to wait because it "wasn't homecoming season yet". Okay, so because she s... read more

Brandi R. 

on Yellow Pages

11 years ago

This place is a joke. No assistance until she thought we were going to spend money. This was our first trip to look at dresses. We explaine that. We were forced to use a tiny dressing room with no help from any worker. Once we started asking questions we were talked into a dress way out of our price range. We went home and found the exact same dress for 500 dollars cheaper and arriving month and a half faster. She made comments on our body sizes and told my mother she was too skinny for the kind of dress she wanted that peop... read more

burkhamer 

on Yellow Pages

13 years ago

As a few of the other ladies have mentioned, the service was really quite wonderful until i paid for the dress . I spent over $200 and then paid extra for expedited shipping ! the younger lady had stated that it would be no problem for me to come back in or call to get a tracking number for my purchase but after stopping back in 5 weeks later expecting a dress I was rudely reminded, with rolling eyes i might add, that NO my dress was not in. this lady is one of the rudest people in southern Illinois. When I asked if i could ... read more

alice66 

on Yellow Pages

17 years ago

This store makes you think you are getting it all at a great deal. It would have been worth the drive to go to St. Louis or Paducah to provide for my wedding party rather than deal with these ladies. They seem nice at first, but have no concept of what customer service is. I went to the store practically every week, sometimes twice a week for two months before my wedding. Every single time I went in, they had no idea who I was. They refused to steam my bridesmaids dresses if they didn't get alterations done there. They measu... read more

jamiey 

on Yellow Pages

17 years ago

I'm from Benton IL but I now live in Seattle Washington. I bought my wedding dress at A Special occasion in July of 2007 when I was home visiting relatives. After I was back in Seattle I received notice that my dress was in, so I asked a relative to pick it up for me and send it to me. When she went to pick up the dress from the store she bought me a veil as a gift. Making sure with the ladies that the veil was the right color and if I didn't like it I could return it, she sent it to me. When I received the package the veil ... read more