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A-MED Ambulance Service
- Health & Medical
- Gretna, LA
About this business
Location details
1800 Monroe St, Gretna, LA, 70053, United States
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I am presently a resident at Wyhhoven Community Care Center. I was scheduled for a 7 am pickup. After I made multiple inquiries someone arrive at approximately 7:20-7:25 am. They then informed me I couldn't be transported in my wheelchair because it had a pad on the seat. After debate with the facility about proper notification of policy I finally got into a seat in the van. The driver didn't assist me at all. She puts the wheelchair into the van and begins to pull off . I had to ask her to help me put a seat belt on. Next a... read more
Driver Tierney Kerry was exceptional with every aspect of the needed transportion from hospital to skilled nursing unit. Caring, helpful, and understanding are the first words that come to mind when I think of her. Tierney arrived at the estimated wait time given. Appreciated the wheelchair transport over the stretcher as well.
Scheduled transportation two days prior to my aunts release from rehab facility. Was told to expect driver to be there between 12:30 and 2:30 for transport back home. Driver “Dallas” was at facility at noon. She was more than accommodating and super compassionate in transporting my 90 year old wheelchair bound aunt back home. Thank you Dallas for taking care of our precious cargo! ❤️
My 95 year old parent was supposed to be picked up before 12noon. It's after 7pm and still no one has come. I spoke with the dispatch supervisor and claims they were next door around 6pm. NO one takes blame for the poor service and they are not respectful of a person's time.Horrible service.
My 86 year old Father was to be delivered from Kenner to Ochsner main with arrival no later than 10 am. The driver did not arrive to drop him off until 1035 am for a 1015 am appointment time. Usually Ochsner won’t take a patient more than 10-15 minutes late. We were blessed that Ochsner agreed to take him for his appointment even though he didn’t arrive to the clinic office until 25 minutes after his scheduled time. I will avoid AMED at all costs going forward. No one I spoke with cared how late he was to his appointment.
Frequently asked questions about A-MED Ambulance Service
How is A-MED Ambulance Service rated?
A-MED Ambulance Service has a 3.2 star rating with 29 reviews.
When is A-MED Ambulance Service open?
A-MED Ambulance Service is open now. It is open 24/7.
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