A-l Financial

Belle B. 

on Citysearch

10 years ago

Mr. Rob & Ed Lobel, I am a new dealer looking for business in Glendale, had a 5 sec. tel. conversation with your Manager, Joseph. I have never encountered such a rude manager with no interest in conducting a business relationship, the guy is so rude! I will pass on the word to my fellow dealer friends at the auction that the Glendale A-L Financial Manager certainly has no manners. I work at a franchise dealership and was trying to establish a business relationship for my trade-ins but i would rather sell them at auction than... read more

Tomikio 

on Merchant Circle

11 years ago

Most unprofessional people I've ever dealt with. Every rep I've dealt with speaks like their customers are subhuman. Their mannerisms are threatening and aggressive, and don't bother asking for any flexibility. Forget it. Cause you know, people never get laid off or have major life changes that affect their finances. With the exception of Ignacio, I can't stomach a conversation with any of the staff. The women act like you owe them personally. As though they have something to prove by being extra witchy. I'm going into the 6... read more

Lora G. 

on Citysearch

12 years ago

I became another complaining statistic of an unhappy costumer. Thus far of being a costumer of three months, I have paid my bill on the exact due day. This time I decided to pay my bill two days sooner. Now, let me inform you, that when you pay your bill that day, A-L Financ. call some representative by loud speaker over the phone, to confirm your account is being posted. We'll I paid my bill and about 4 days later, I get a letter in the mail saying Cathy from the company would like to help me with a concern. As many post I ... read more

B H. 

on Citysearch

12 years ago

Fraudulent!!! Picked up our truck with no notice, even though we paid EVERY month!! So now tried to get the police release they say they need for me to pick it up....they never reported it to the sheriff 

Julie G. 

on Citysearch

13 years ago

EXTREMELY UNPROFESSIONAL & RUDE!!!!! – Thank GOD I never bought a car through these people but with as many times as they called me, you would think I did. My boyfriend put me down as a reference when purchasing his vehicle. Boy, was that a mistake. If you’re even a day late, these people will call to harass you for the payment and EVERYONE whom you listed as a reference. My poor boyfriend works graveyard so when the company would call to inquire about a payment, he wouldn’t answer because he’d be asleep. The minute they cou... read more

Bella Mii 

on Citysearch

13 years ago

RUDE RUDE RUDE – I have been with AL Financial since March 2010, just a few months shy of 2 years. I appreciate them giving me a chance to get a vehichle of course but I really wish they had some kind of UNDERSTANDING and maybe a GRACE PERIOD. After 1 day they start calling your phone with a "DEEBOW" AFFECT like your in jail getting punked by big billy! I wish they would talk to us like HUMAN BEINGS not trash! THEY ARE VERY RUDE AND I know they would HATE to be talked to the way they talk to almost ALL of their current custo... read more

Clopz 

on Citysearch

13 years ago

your with AL for areason – I thank them for the chance of buying a car, an d if your with AL it's because maybe no one else wanted you, like my self. Of course the'll be calling you, if you'r with them now and 2,3, years down the line, it's not by choice, there are many banks out there, refinance, maybe the intreats rate is bad, but we've put are self in the position that we have no choice, take your 2nd chance, re build your credit and run, hope to never put yourself back in there hands.. Thanks AL for my 2nd chance......Ch... read more

ellesdad1 

on Citysearch

13 years ago

Business Practices Criminal – We have been with A-L financial for almost 3 years. If we knew then what we know now we never would have bought a car from the crooks at STAR FORD. I understand if you have shaky credit there is a risk to a lender. I understand that we owe money. The way they decide to collect is and should be illegal. We have been B+ customers. We have had 1 only 1 30 day late pay yet they treat us like we are going to rip them off any minute. We have dealt with Nacho and Reina and the "VP". If you notice they ... read more

Ralph Fiscer 

on YellowBot

13 years ago

Heartless people. I have been with them for 2 years now! I had a death in the family, and we were gone almost a month. I was late with the payment by 13 days. I sent the payment when we got back and called them. The girl at the collection dept. hung up on me. I spoke to a supervisor and explained my situation. I told her that when we left I did not take any of my bills with me. (it;s not something you're thinking about when your nephew of 17 dies!). She stated (very heartless) "well, there is nothing I can do your loan is in... read more