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A Fire's Place
- Fireplace Services
- Lafayette, IN
About this business
Location details
435 Farabee Dr, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey were Very knowledgeable about the products they sell. They were also helpful with our questions about the different models they offer. The timing took a bit longer than expected but overall, our stove was professionally installed and we are very happy with it.
Great customer service! In love with our fireplace.
We went to A Fire’s Place looking for a a gas fireplace. They all were very pleasant, kind, and helpful. We did purchase a fireplace from here and love it!
DO NOT RECOMMEND TO ANYONE!!!! POOR, RUDE SERVICE!!! JUST AWFUL
Great installation, awesome customer service and a great selection of products.
He came out and measured and we talked about putting in a fireplace.He said he would get back with us in two weeks. It's now been at least six weeks and we have heard nothing. Guess he did not want our business. I wish he had just told us up front he couldn't do it. Waste of time.
Business response:
if your email is kathycastelberry@msn.com that Estimate was sent out over 4 weeks ago. Please check your spam maybe it went there OR I have the wrong email. I will send it again now. So sorry!
I went there for some help and advise about a fire place insert and the guy who waited on us (I assume he was the owner because a employee would never talk to a customer like that and still keep his job) was rude and condescending. After we had enough of his rudeness we turned and left the store he mocked us as we were leaving. I will tell all my friends about this incident.
Business response:
Bought his liner ONLINE~NOT FROM US! We tried to find a piece that would work but we do not sell the liner he bought and we didn't have anything that would work. He basically said we were lying but...you're not in business for 50 years if you don't try to help everyone. We get this alot from people who buy things online and don't get everything they need with their purchase.
Great work, and the most friendly people to work with.
Frequently asked questions about A Fire's Place
How is A Fire's Place rated?
A Fire's Place has a 4.3 star rating with 90 reviews.
When is A Fire's Place open?
A Fire's Place is closed now. It will open at 9:00 a.m.
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