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A Fire's Place

4.3

About this business

Location details

435 Farabee Dr, Lafayette, IN, 47905, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.390 reviews
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KeithandApril Tegarden's profile image
KeithandApril Tegarden 
recommend  Recommended
4 years ago

They were Very knowledgeable about the products they sell. They were also helpful with our questions about the different models they offer. The timing took a bit longer than expected but overall, our stove was professionally installed and we are very happy with it. 

Holly Lough's profile image
Holly Lough 
recommend  Recommended
5 years ago

Great customer service! In love with our fireplace. 

Jan Strantz Lord's profile image
Jan Strantz Lord 
recommend  Recommended
5 years ago

We went to A Fire’s Place looking for a a gas fireplace. They all were very pleasant, kind, and helpful. We did purchase a fireplace from here and love it! 

Marti McIntyre Bol's profile image
Marti McIntyre Bol 
5 years ago

DO NOT RECOMMEND TO ANYONE!!!! POOR, RUDE SERVICE!!! JUST AWFUL 

Katie Greeman Deboy's profile image
Katie Greeman Deboy 
recommend  Recommended
5 years ago

Great installation, awesome customer service and a great selection of products. 

Kathy Castleberry's profile image
Kathy Castleberry 
7 years ago

He came out and measured and we talked about putting in a fireplace.He said he would get back with us in two weeks. It's now been at least six weeks and we have heard nothing. Guess he did not want our business. I wish he had just told us up front he couldn't do it. Waste of time. 

Business response:

if your email is kathycastelberry@msn.com that Estimate was sent out over 4 weeks ago. Please check your spam maybe it went there OR I have the wrong email. I will send it again now. So sorry! 

Bethany Anderson Martin's profile image
Bethany Anderson Martin 
8 years ago
Brent Mull's profile image
Brent Mull 
8 years ago

I went there for some help and advise about a fire place insert and the guy who waited on us (I assume he was the owner because a employee would never talk to a customer like that and still keep his job) was rude and condescending. After we had enough of his rudeness we turned and left the store he mocked us as we were leaving. I will tell all my friends about this incident. 

Business response:

Bought his liner ONLINE~NOT FROM US! We tried to find a piece that would work but we do not sell the liner he bought and we didn't have anything that would work. He basically said we were lying but...you're not in business for 50 years if you don't try to help everyone. We get this alot from people who buy things online and don't get everything they need with their purchase. 

Maria Sondgerath Pearson's profile image
Maria Sondgerath Pearson 
9 years ago

Great work, and the most friendly people to work with. 

Frequently asked questions about A Fire's Place

How is A Fire's Place rated?

A Fire's Place has a 4.3 star rating with 90 reviews. 

When is A Fire's Place open?

A Fire's Place is closed now. It will open at 9:00 a.m. 

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