816 Solar Pro

R Craig 

on Google

2 months ago

I've been trying to get in touch with this place for a couple months about an install. Nobody picks up or returns calls. I've tried both the number on their website and the number they used when they registered with the city as an approved contractor. Seems I'm not the only one who can't get ahold of them too. Guess I'll be looking for a new solar company. 

Ryan Siefert 

on Google

2 months ago

I'm not sure this company exists any longer. I have attempted to contact them numerous times over the course of several months for someone to come out and do a service call on a SolarEdge system, but nobody picks up the phone and they have yet to return any of my voicemails, emails, or inquiries through their website. I even went to their offices - one in Lenexa and the other on Troost - nobody could be found at either location. I'm contacting SolarEdge again, telling them they need to find a different company to serve as th... read more

Jack Hess 

on Google

4 months ago

They rushed to get panels set up on my house. Two months later and project still isn't completed. Techs no longer respond and no communication or time frame. Have dead weight and useless panels on my house with zero benefits. Do not use this company, I have lost confidence in their ability to complete projects. Hopefully they can remove the panels and repair whatever damage they caused to my roof installing them and the wall they cut to install an electrical box they never installed either. 

Shalom Pegelow 

on Google

4 months ago

Well, I was happy with my decision, originally, because of the fact that I wanted solar panel energy to help cut my electric bill costs and hopefully save myself some money, being a 100% disabled Veteran. But, unfortunately, it hasn't saved me any money in that I have a definite $120+ note a month that will go up to $171+ a month, after 18 months, if I'm not able to pay anything extra between the beginning and the final ending of the 18 months. My even bigger problem that has arisen because of whoever 816 Solar Pro hired to ... read more

Chris Reno 

on Google

8 months ago

The uninstaller and reinstaller team was excellent, honest, and efficient. However I was informed by the team that the initial install was done incorrect. When contacting the company directly I was informed in a short and sweet version that it was my problem. They performed the work so they should get paid, so I am responsible for paying for something twice to get it done correctly by the same company. Multiple times I was told they would check into it and be contacted back, always followed up by me contacting them again. En... read more