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77 Stone
- Home Services
- El Paso, TX
About this business
77 Stone Countertops, Tile, Cabinets, Outdoor Kitchens and Windows & Doors
Location details
337 E Sunset Rd, El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I recently had quartz installed in my kitchen renovation. 77 Stone did an amazing job from beginning to end. I was greeted professionally when I walked into the shop and was shown various alternatives to the product I had selected. Someone came to my home to measure and the pieces for my kitchen were ready the very next day. The crew that came to install the product was punctual, courteous, professional, clean, and completed the work that same day as promised. The field crew did not leave my home until I had a chance to revi... read more
Business response:
Thank you *********! We appreciate your business, and the kind words.
The salesman promised things they could not deliver. We ordered quartz in March and it never materialized. We had to drive to *************************** to pick out granite slabs. Salesman said they would have our name and everything would be ready for us. ************ was completely unaware. *************************************************************** ****. The granite was not sealed and the salesman promised to call us and set a time to have it sealed. That never happened. Phone calls were never initiated by them. We c... read more
Business response:
Once again we apologize for the poor communication on our part. There have been various / numerous supply-side issues during the pandemic. The original material you selected was one of those unfortunate items. It is my understanding that our designer worked with you to find an acceptable alternate material in *********** that you were able to see and select during a trip you had already arranged. Further, knowing that the quality of our work met your satisfaction, it's extremely disappointing to know we've let you down ot... read more
I had kitchen counters installed by Stone 77 and they were wonderful from choosing the stone, ordering, measuring, installing, returned to fix my messing up calk. *************************************************************** ****************************************************** Wonderful, fabulous, professional, excellent!!
Business response:
Thank you so much! Your kitchen and laundry room look amazing!
RecommendedThe best customer service! They are very knowledgeable and work with you on making your dream rooms come true. I would recommend them for any of your home needs.
We remodeled our kitchen two years ago. From the moment we stepped into 77 Stone, we were treated with the utmost professionalism by Eddie and his staff. They were highly knowledgeable and took their time to answer all our questions. We never felt pressured and were given the time and space to pick out a slab that we truly loved. 77 Stone has so many beautiful stones to choose from. In addition, they made the installation process easy. We had a delay due to our cabinets and thankfully they easily accommodated the new schedul... read more
Business response:
Thank you Angelica! I LOVE how your kitchen came out. It looks amazing!
About a year ago, I stopped by 77 Stone because I had seen a large slab of quartzite as I was getting on I-10. I almost wish I hadn't, because the stone that intrigued me eventually led me to a huge, whole-home, 12 month remodel! From the first person that first greeted me at the door, to Eddie (the owner), to the very skilled men that cut and installed my stone, I was impressed. Chuck, my salesmen, took the time to listen to my budget, tastes, and concerns. Even though I am an extremely wishy-washy person, and I probably vi... read more
Business response:
Sara, you and your entire family were a true pleasure to work with! Thank you for all the kind words.
Whenever I go into 77 Stone, they are always very attentive, professional and friendly and will go out of their way to make sure you get what you want and that it's done right. Ed and Jesus have showed excellent customer service and helped me through a stressful part of my remodel and dealt beautifully with my hard-edged frustration when I felt something wasn't right. Plus, they have a beautiful variety of stone and will give you the best price they can. Highly recommend.
Business response:
Janean, We're so happy to have worked with you. Your soapstone tops look amazing!
77 Stone is the best and most professional stone supplier and fabricator in El Paso. Their customer service is exceptional. They stock a wonderful selection of materials and samples and are able and willing to bring in any stone one could desire. As a design professional, I have worked with them for years on many different projects and they always deliver an excellent product.
Frequently asked questions about 77 Stone
How is 77 Stone rated?
77 Stone has a 4.5 star rating with 55 reviews.
When is 77 Stone open?
77 Stone is open now. It will close at 5:00 p.m.
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