50Floor: Richmond Carpet, Wood and Flooring Installation

Ashley Petet 

on Google

a week ago

Had 2 rooms redone with LVP flooring in 2023. Recently, I noticed there was a hole in the floor underneath a floor mat I had put down. Pulled that plank up and saw the LVP was put over subflooring with knot holes in it. Also, the foam on the back of the plank was crumbling. I sent pictures to the company and they said I only had a one year warranty. I told them that floor never should have been put down on that subfloor(I didnt know the condition of the subfloor at the time of the install). A professional should have been ab... read more

Kimberley 

on Google

a month ago

Completely happy from start to finish. Shelly C. came to my home with carpet samples, answered all my questions, no pressure whatsoever. He reassured me after I told him about some reviews I had read. On installation day Edwin walked through with me before, letting me explain what I wanted and after, making sure I was happy. His whole team got busy and did a great job. My new carpeting look fantastic. Thank you 

ilene Berman 

on Google

2 months ago

Disappointed - Do your research and check reviews! Had a new enclosed sunroom installed. The floor was concrete and wanted to cover it with LVT. Was told a skim coat needed to be put down to fill the seam and even out the floor. Talked into the molding color to be the same as the floor tile. Paid half up front. The day of installation was upon us and two young guys claiming minimum knowledge of the english language arrived at the door. They had asked for payment upfront. I immediately told them after they were done. They put... read more

Missy Divine 

on Google

4 months ago

I found 50FLoor online after doing some internet research. I couldn't be more pleased. The salesperson, Michael Belic, was personable, helpful, and honest. He didn't try to sell me on higher priced items but objectively gave me the pros and cons of each product. It was extremely helpful to have someone come to the house instead of me trying to check out samples and run around town. Quick, easy, affordable, enjoyable. Highly recommend. 

Chris Woods 

on Google

7 months ago

Poor installation and a lack of communication regarding the product. Flooring was installed in home office. Was a home office when the estimate was given. The floor is now failing by breaking and buckling at the seams. Contacted 50Floor and am now being told a rolling chair is the cause of failure. The rolling chair was in the office at the time of estimate, and there was nothing conveyed regarding potential issues. They expect us to pay them to repair the floor. Would not recommend them at all. Use a different company that ... read more