4Front Credit Union

Rayleen O. 

on Birdeye

8 months ago

I just want wanted to thank 4 Front for helping me out to finance a vehicle and giving me a chance I was 55 yrs old at the time has no credit at all never even had a credit score. I applied to purchase a car and they were the one bank that took a chance on me thank you so much my credit score now is at 739 thankyou so so much 4 Front  

Michael S. 

on BBB

10 months ago

I cannot believe how unethical and crooked this credit union is. I am in the process of getting a mortgage and contracted 4front about there inadequate reporting. I made the mistake of telling them I was not interested in a mortgage through them. I have had 16 loans a credit card and co-signed 3 loans through them with terrible service and unbelievably terrible treatment. They were reporting a charge which still isnt fixed after multiple attempts requests and proof in the last 3 months they have closed my checking account ar... read more

John K 

on BBB

a year ago

This credit union refused to allow me to close my account when I moved out of the area. They claimed that I had a security word , even though I have no memory of setting it up. They have absolutely NO work around except to come in a branch in person. I live 200 miles away from the nearest branch! I had to let the account go, and after 2 months of $5 fees, they closed my account AND instantly reported me to the credit bureau for a charged off account even though I paid it off! My credit dropped by over 100 points! This is not... read more

Spencer G 

on BBB

a year ago

Customer service sucks and very hard to get ahold of on the phone. 

Ron W 

on BBB

a year ago

Stay away from 4 front credit union ,tried closing the account they wouldn't close it because money owed to the credit card, they like to make threats ,like saying well this isn't going to end well for you.if I could give them a **** I would. 

Tom K 

on BBB

2 years ago

Worst Credit Union with wirst cystomer service.Made all credit card payments on time, provided statements from institution payments were made on time from, and provided ACH Trace Numbers. They still say I have not made last two payments and are not willing to even contact the card servicing company. Very disappointed with 4front customer service. I will be looking for a new banking institution. 

John R 

on BBB

2 years ago

I do not have an account here and will never get one, they treated me like a criminal when i wanted 2 rolls of quarters to do laundry and didn't want to give them to me because i didn't have an account. the tellers there are good people and have always made me feel welcome before this, in fact, they almost had me talked into getting an account, but this was a manager of some kind, who watched me for the 10 minutes or so i was in line, said they would give me quarters this one time but can't because i don't have an account, e... read more

Roland D 

on BBB

2 years ago

My credit is ruined.Until recently, I had a checking account through 4Front that sat empty most of the time. Due to a clerical error, my account was charged $100 to pay for a streaming service I forgot was linked to my card. My account was overdrafted despite me explicitly stating, in writing, that I didn't want that to be possible, since the account was most always empty. I struggled to pay off the balance, all the while getting email after call after letter literally threatening me if I didn't pay off the negative balance ... read more

Madison G 

on BBB

3 years ago

Worst credit union I've ever dealt with. Absolutely rails their customers with fees to make simple payments. Their website and app....TRASH. Nothing loads or works properly. They have a "move my money" links that doesn't work at all. I call to find a way around the monthly payment fees and they don't have a way to change anything. When we are left no answers, they say sorry have a nice day. I would rather move my loan to anywhere else or let a vehicle get repo'd than give them another dollar.