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3rd ROC Solar
- Contractors
- Pittsford, NY
About this business
Location details
101 Sully's Trail ste 20, Pittsford, NY, 14534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
worst company. did lie to me saying that we will get 50% coverage through the government grant but received nothing until now. They usually sell their product giving the wrong information. Now we are required to pay the whole amount of money, no help from any source to cover the cost price. They should give the right information to the customer before installing the solar panel.
In an effort to get solar installed before the expiration of the Solar Tax Credit at the Federal Level, I turned to 3rd ROC Solar after engaging Green Spark. The sales agent was referred to me by my neighbor who was also evaluating solar. CJ, the sales agent, was professional and honest. He was able to confirm that things could be completed in time for the tax credit. After we signed and put down our deposit we had to wait a bit for the job to be scheduled and completed. We kept in communication with our PM Cait who has been... read more
I’m warning anyone considering 3rd Roc: stay away. They damaged our ceiling during the installation, admitted they caused it, and then refused to pay for repairs unless we signed a waiver protecting them from future problems. Who does that? And the solar system they designed doesn’t even cover our electric bill like they promised. We trusted their “experts,” and they completely failed us. Terrible business practices and zero accountability. I would never recommend them.
The installation went well, but they couldn't assist me to follow up with Nyseg and county which was necessary to obtain credit for this investment. I ended up not receiving solar credits for 4 months and they didn't instruct me in the different actions I needed to take to assure credit. The one person at Solar Roc did attempt to connect with nyseg, but were unable to help. It felt as if they did their job but were unable to follow up to make sure it all worked, so that I received the benefit. She sent me the final installat... read more
Just want to give kudos to the engineering and install team at 3Roc for the brilliant way of interfacing their proposed AP Systems install with my 12 year old existing system. This helped reduce redundant equipment and install. I recommend checking these guys out before you make any decision. They are defiantly a down to earth solar install company...
Frequently asked questions about 3rd ROC Solar
How is 3rd ROC Solar rated?
3rd ROC Solar has a 3.7 star rating with 58 reviews.
When is 3rd ROC Solar open?
3rd ROC Solar is closed now. It will open tomorrow at 8:00 a.m.
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